Certified CarPro

Tyrone Burks

CarPro Manager, Sam Pack's 5 Star Ford - Dallas

4.8 / 35 Reviews

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Tyrone Burks is an experienced auto industry professional at Sam Pack's 5 Star Ford - Dallas in Dallas, TX. He became a Certified CarPro Friend in 2016.

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Hear From Our Customers

Average Rating

4.8

Based on 35 reviews

Communication4.9

Product Expertise4.8

Fair Pricing4.6

Mike Krueger3/25/24

Repeat Customer

Donnie H took good care of me and did a great job.

Donnie H took good care of me and did a great job.

Ford Bronco Heritage Edition

Robert Moore1/24/24

Repeat Customer

This is my fourth vehicle purchase with CarPro, and will no doubt not be my last. The only issue I have with this instance of using CarPro, is that within 15 minutes of submitting my initial inquiry for 5-Star Ford Dallas, I errantly started receiving emails from multiple car dealerships in St. Louis, Missouri regarding a different vehicle.

This is my fourth vehicle purchase with CarPro, and will no doubt not be my last. The only issue I have with this instance of using CarPro, is that within 15 minutes of submitting my initial inquiry for 5-Star Ford Dallas, I errantly started

2023 Ford Maverick Hybrid

Richard Tear1/23/24

Repeat Customer

Donnie is the best most honest car salesman I’ve ever dealt with. My family has bought 8 or 10 cars from Donnie.

Donnie is the best most honest car salesman I’ve ever dealt with. My family has bought 8 or 10 cars from Donnie.

Ford Bronco Sport

David Cooper9/12/23

Repeat Customer

No

brad boehm8/14/23

Repeat Customer

Went well. We reached a fast conclusion over the phone. My vehicle situation is such that I've decided not to purchase/lease a vehicle

Went well. We reached a fast conclusion over the phone. My vehicle situation is such that I've decided not to purchase/lease a vehicle

Dennis Wise12/26/22

Donnie was fantastic to work with. No pressure, answered all of my questions and helped me place an order. Donnie deserves more than a 5 but that's the highest in your rating. Thank you

Donnie was fantastic to work with. No pressure, answered all of my questions and helped me place an order. Donnie deserves more than a 5 but that's the highest in your rating. Thank you

Roy Sloan6/13/22

I found Five Star Ford of Dallas a superior car dealership. Donnie Harmdierks is an excellent salesman and speaks with authority. I am from outside the DFW area and was looking to order a 2022 Expedition using the Ford Motor "Z" plan for retired employees. Donnie and Five Star Ford were the only dealership between Dallas and Shreveport to honor the Z plan as long as I ordered the vehicle. That was not a problem as that was what I planned to do all along. Donnie and Five Star Ford maintained their reputation as a Top Quality CarPro dealership by not trying to price gouge me by charging $10K - $15K over MSRP for a hard to get New Vehicle. Wow imagine that, a Dealership and CarPro salesman with Honor(What it's supposed to be). I will recommend all my Friends and acquaintances looking to buy a new Ford contact Donnie Harmdierks at Five Star Ford of Dallas.

I found Five Star Ford of Dallas a superior car dealership. Donnie Harmdierks is an excellent salesman and speaks with authority. I am from outside the DFW area and was looking to order a 2022 Expedition using the Ford Motor "Z" plan for retired

Jimmy Mahana12/7/21

I met Donnie he is working with me to find what I am looking for.

I met Donnie he is working with me to find what I am looking for.

Jack Andrews11/30/21

Very pleasant and informative phone visit with Donnie.

Very pleasant and informative phone visit with Donnie.

Kevin Lindell5/17/19

I had just had my previous truck totaled but did not have the settlement from the insurance company yet. Donnie did a great job presenting my options and helping me make a decision that will ultimately make my monthly payment less on a 2019 F-150 than it was on my 2014 F-150. Thank you!

I had just had my previous truck totaled but did not have the settlement from the insurance company yet. Donnie did a great job presenting my options and helping me make a decision that will ultimately make my monthly payment less on a 2019 F-150

On behalf of CarProUSA and Sam Pack's 5 Star Ford, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! We look forward to seeing you soon!

Mark McGlothlin5/1/19

Wonderful experience with Donny and the team at Five Star Ford in Plano. He responded quickly to our email questions, had the vehicles we'd requested to see ready to go right on time, and graciously handled the flow of our purchase smoothly and efficiently. We even had a little wrinkle proving a qualification for one of the rebates Ford was offering at the time, and Donny and the team worked it out, saving us more money in the process. We have a friend running a dealership in Utah and got a better price on our car in Plano that he could arrange for us. Very pleased overall.

Wonderful experience with Donny and the team at Five Star Ford in Plano. He responded quickly to our email questions, had the vehicles we'd requested to see ready to go right on time, and graciously handled the flow of our purchase smoothly and

Laurence Elmore8/18/18

Donnie - You did an awesome job Sir! My 70 yr old mother was looking to by a new 2018 Ford Escape that she plans on owning indefinitely. She had been working online with another dealership when I told her to let me contact one of Jerry Reynold's recommended Ford dealers. I emailed, then spoke to Donnie over the phone to work out a deal on Thursday. On Saturday I drove Mom 2 hrs in to pick up the Escape. Donnie took the time to explain "everything" about the vehicle so much I was impressed by this little SUV. About an 1 1/2 hour later she was out the door with a new Ford Escape SE. Oh, did I mention Donnie saved her $1200 over the other dealer!

Donnie - You did an awesome job Sir! My 70 yr old mother was looking to by a new 2018 Ford Escape that she plans on owning indefinitely. She had been working online with another dealership when I told her to let me contact one of Jerry Reynold's

Chris Trout3/18/24

Repeat Customer

The price that was quoted was the same as the website so i did not feel that i was getting a Car Pro price??

The price that was quoted was the same as the website so i did not feel that i was getting a Car Pro price??

Donald Hurd2/1/24

Repeat Customer

During the process, I asked a *lot* of questions over email and Donnie Harmdierks was always helpful in answering and guiding. Never tried to over- or up-sell. I had worked with him ~7 years ago when I bought a Mustang and was happy to work with him again on the Bronco.

During the process, I asked a *lot* of questions over email and Donnie Harmdierks was always helpful in answering and guiding. Never tried to over- or up-sell. I had worked with him ~7 years ago when I bought a Mustang and was happy to work with him

Ford Bronco

Wes Williams11/24/23

Repeat Customer

My daughter’s car was side swiped and totaled out. We went to Five Star Dallas where Donnie took great care to ensure the right car via a lease. The F & I man (Brett?) ensured the payment was within her budget and guided her thru the whole financing process. Great experience.

My daughter’s car was side swiped and totaled out. We went to Five Star Dallas where Donnie took great care to ensure the right car via a lease. The F & I man (Brett?) ensured the payment was within her budget and guided her thru the whole

Mark Pool9/16/23

Repeat Customer

Just could come to terms maybe next time.

Just could come to terms maybe next time.

Jennie Montgomery6/19/23

Repeat Customer

This was a wonderful experience in my mind. Every question answered promptly. Refreshing

This was a wonderful experience in my mind. Every question answered promptly. Refreshing

John Brock1/12/23

Donnie was great! Very happy with my purchase.

Donnie was great! Very happy with my purchase.

Pat Seaman5/30/22

Donnie Harmdierks was excellent. He did not have what we were looking for. However, a special order arrived and the buyer could not finalize the purchase. Donnie contacted me, held the pickup until I could contact our Oklahoma ranch. Unfortunately, the ranch chose not to purchase the pickup and to wait. He tried to accommodate the need in a professional manner.

Donnie Harmdierks was excellent. He did not have what we were looking for. However, a special order arrived and the buyer could not finalize the purchase. Donnie contacted me, held the pickup until I could contact our Oklahoma ranch. Unfortunately,

Judy Dillard3/27/22

He responded very timely.

He responded very timely.

Bobby Hernandez10/30/21

Hassle free

Hassle free

Rudy Miller8/28/19

Purchased the vehicle with minimal discussion and negotiation. Offer for my trade in was in line with current blue book evaluation! Rene and Banky were courtesy, professional and easy to work with.

Purchased the vehicle with minimal discussion and negotiation. Offer for my trade in was in line with current blue book evaluation! Rene and Banky were courtesy, professional and easy to work with.

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA andSam Pack's 5 Star Ford - Dallas were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Russell Birdwell4/7/19

all is peachy

all is peachy

Chad Burkey8/26/18

Donnie was fantastic! Donnie was patient, kind, genuine, and informative. Thank you, Donnie!

Donnie was fantastic! Donnie was patient, kind, genuine, and informative. Thank you, Donnie!

jim getto2/9/24

Repeat Customer

Donnie Harmdierks was great! I ordered a maverick, Donnie kept me informed on the production, and called when the vehicle arrived at the dealership. When delivered, the MSRP was higher than the ordered price. Donnie honored the ordered price - I received the maverick for LESS than MSRP!! Unheard of these days. Where was Donnie when I purchased my last vehicle. I will definitely recommend Donnie and will buy another vehicle from him!

Donnie Harmdierks was great! I ordered a maverick, Donnie kept me informed on the production, and called when the vehicle arrived at the dealership. When delivered, the MSRP was higher than the ordered price. Donnie honored the ordered price - I

ford maverick

Christopher J Crosby1/23/24

Repeat Customer

Great experience

Great experience

Ford F 150 Lariat

Bill Hallas11/6/23

Repeat Customer

Donnie is a great guy on the sales side. He and I are old timers and remember when purchasing a vehicle was a totally different experience. I know he had little room to do anything on price because on a Ford super duty in today’s market ya just don’t have to. Going to finance on the other hand, I have had better experiences. Just wanted to play typical car dealership games here. Very pleased with Donnie Sam Packs Ford not so much

Donnie is a great guy on the sales side. He and I are old timers and remember when purchasing a vehicle was a totally different experience. I know he had little room to do anything on price because on a Ford super duty in today’s market ya just

2023 F-350 super duty

Victor Potter8/25/23

Repeat Customer

Donnie went above and beyond to make sure I was happy. After viewing several vehicles, he found me the right vehicle. I'm always going back to five star ford dallas.

Donnie went above and beyond to make sure I was happy. After viewing several vehicles, he found me the right vehicle. I'm always going back to five star ford dallas.

2023 ford escape

Ellen Edwards4/1/23

This was the best and easiest car purchase that I have ever made!

This was the best and easiest car purchase that I have ever made!

WILLIAM WOOD11/15/22

Ordered new truck from another dealer that provided a much better price. Only received one communication from the salesman. Other dealer was very easy to deal with, 2 e-mails with the build sheet and truck on it's way.

Ordered new truck from another dealer that provided a much better price. Only received one communication from the salesman. Other dealer was very easy to deal with, 2 e-mails with the build sheet and truck on it's way.

Jeffrey Waite3/31/22

Donnie did an excellent job getting my new truck ordered and a fair deal for my trade in. Very pleasant experience and would recommend him to others.

Donnie did an excellent job getting my new truck ordered and a fair deal for my trade in. Very pleasant experience and would recommend him to others.

Tina Pate11/30/21

My husband met with Donnie Harmdierks and purchased a 2021 Ford Ranger. We used Alfred Baker for the financing. Both men were very helpful and professional. They actually made the car buying experience a painless day!

My husband met with Donnie Harmdierks and purchased a 2021 Ford Ranger. We used Alfred Baker for the financing. Both men were very helpful and professional. They actually made the car buying experience a painless day!

Clark Huffstetler9/19/21

Awesome Experience. Everything was great and the entire process was extremely smooth.

Awesome Experience. Everything was great and the entire process was extremely smooth.

Brenda Kauff5/3/19

We agreed on a price and vehicle, we think the vehicle was sold out from under him. He is looking for another.

We agreed on a price and vehicle, we think the vehicle was sold out from under him. He is looking for another.

Jennifer2/18/19

Donnie was fantastic! He was very knowledgeable about the Ford Explorer we looked at and took the time to explain all of the features of the vehicle. We went on a nice test drive that included the highway so I could see how the car performed at higher speeds. It was by far one of the best experiences at a dealership!

Donnie was fantastic! He was very knowledgeable about the Ford Explorer we looked at and took the time to explain all of the features of the vehicle. We went on a nice test drive that included the highway so I could see how the car performed at

Hello Jennifer,<br><br>It's great to hear your story about your visit with Donnie at Sam Pack's 5 Star Ford- Plano. Donnie is always excellent to work with, and he truly exemplifies the CarProUSA Experience. We thank you for being a valued show listener, and Donnie and the team at Sam Pack's 5 Star Ford are thankful for this opportunity to earn your business!