Become a Certified CarPro
Calling All Professionals Providing 5-Star Customer Service
At CarPro, we are very selective about the retail automotive professionals we certify to receive our exclusive referred buyers.
If you're serious about providing exceptional customer service and having long-term repeat and referral business, then CarPro may be for you.
Read on to learn more!
Mike Shaw
Certified CarPro since 2006
Honda of Lake Jackson
What is CarPro?
Simply put, CarPro is a referral network.
At CarPro, we believe that people do business with people they know and trust. We've built a reputation over the last 20 years for providing straight talk about everything cars through our popular radio show, honest vehicle reviews, and other helpful car resources on our highly trafficked website.
CarPro is a community connecting car lovers to certified CarPro dealers (CarPros) that guarantee customers an exceptional car-buying experience.
Why CarPro?
CarPro delivers referrals to our exclusive, certified CarPros—and they've told us these referrals have a close rate at upwards of 80%.
Build Your Referral Engine
CarPro customers are more than a buyer.
Working with a CarPro referral is like getting a phone call from a friend who wants to buy a car from you. When a CarPro referral shows up at your dealership they are not only likely to buy a car, they also provide other benefits.
Once a buyer has a positive experience with you, you've started your referral engine.
Word of Mouth
CarPro customers tell friends and family members about their experience, resulting in even more referrals.
Recurring Service Sales
They service their vehicles with the dealers they trust, providing recurring revenue.
Improve CSI Scores
CarPro customers leave positive customer service feedback resulting in higher CSI (consumer satisfaction index) scores.
Lifelong Customers
And they purchase future vehicles from a CarPro™ Certified Dealer.
Real people. Real reviews.
Customer Reviews
7,000+ CarPro Customer Reviews & Counting!
We encourage all CarPro customers to leave their Certified CarPro a review. We follow up with each customer to leave an honest review about their car-buying experience from their Certified CarPro.
What Does this Mean for You?
The more positive car-buying experiences you deliver, the more five-star reviews you'll receive.
The CarPro website compiles and displays all customer reviews. Site visitors can read your reviews on your certified dealer profile page and see your average star rating.
Benefits of CarPro Reviews:
- The more positive reviews you collect, the more trust you'll build on your profile page, attracting more customers.
- Promote your 5-Star reviews on social media, your dealership's website, and via email promotions to your contact database.
- Get honest feedback from your customers to get a pulse-check on what you're doing well, what you can improve and other insights.
Darrell Dixon and Matt Sawyer at Ancira Winton Chevrolet responded rapidly, scheduled an appointment time, and allowed us all the time we needed picking out a trim level and color. They valued my trade quickly and presented a very good total price. It felt like they new exactly what I wanted and delivered more than I expected. 5 Stars!!!
Tom Meeks
San Antonio, TX
June 23, 2024
Mark Reiland from Covert Chevrolet and Ford in Hutto rocks! He maintained communication even while on vacation in Mexico, He was very nice and did what he said he would.
Roger Thetford
Hutto, TX
June 24, 2024
This was the BEST car buying I’ve I have ever had. My goal was for my wife to get the car she wanted at the price she wanted and our CarPro at BMW of Plano delivered! Happiness all around!
David Henslee
Plano, TX
June 22, 2024
Wesley Kammer and all of his team at Vandergriff Honda were fantastic.....I started getting email and text responses from them almost immediately. They could not have been more helpful nor or attentive. I felt like they bent over backwards to get me the deal on the vehicle I was interested in.
Bill Sewell
Arlington, TX
June 21, 2024
Hayden at Sam Pack's 5 Star Subaru of Grapevine was very pleasant to work with. She made sure to show me how everything worked. She was very patient and not pushy with me, giving me space when I needed it as I’m a slow decision maker who hates being pushed to make a decision.
Allison Latas
Grapevine, TX
May 1, 2024
Fred Forshey at Sterling McCall Lexus in Houston is the friendliest most helpful salesperson that I have dealt with in 70 years. This is my second great Carpro experience. Thank you Jerry.
Jim Duncan
Friendswood, TX
June 24, 2024
Harrell Hodges at Lexus of Austin was very helpful, I contacted him on behalf of my daughter in Michigan who wanted to buy her 1st new car, he had the exact car she wanted coming in around the 1st week in July, he gave her a good price and she put down a deposit on it and will fly to Austin when it comes in and I will ride back to Michigan with her and have a nice visit and fly home. The price and helpfulness of Lexus of Austin made all of this worthwhile .
Roy Hollan
Austin, TX
June 23, 2024
Our Certified CarPros Say it Best
Start your journey by taking the time to see and hear what some of our long term Certified CarPros say about us!
How it Works
If you're curious about learning more about CarPro, take the time to watch the videos below. We believe in complete transparency to make sure you’re a right fit of us, and we’re a right fit for you.
How Much Does CarPro Cost?
The Truth About CarPro
Frequently Asked Questions