Become a Certified CarPro 

Calling All Professionals Providing 5-Star Customer Service

At CarPro, we are very selective about the retail automotive professionals we certify to receive our exclusive referred buyers.

If you're serious about providing exceptional customer service and having long-term repeat and referral business, then CarPro may be for you.

Read on to learn more!

Mike Shaw

Certified CarPro since 2006

Honda of Lake Jackson

What is CarPro?


Simply put, CarPro is a referral network. 

At CarPro, we believe that people do business with people they know and trust. We've built a reputation over the last 20 years for providing straight talk about everything cars through our popular radio show, honest vehicle reviews, and other helpful car resources on our highly trafficked website.

CarPro is a community connecting car lovers to certified CarPro dealers (CarPros) that guarantee customers an exceptional car-buying experience.

Why CarPro?

CarPro delivers referrals to our exclusive, certified CarPros—and they've told us these referrals have a close rate at upwards of 80%.

Build Your Referral Engine


CarPro customers are more than a buyer.


Working with a CarPro referral is like getting a phone call from a friend who wants to buy a car from you. When a CarPro referral shows up at your dealership they are not only likely to buy a car, they also provide other benefits.

Once a buyer has a positive experience with you, you've started your referral engine.

Word of Mouth

CarPro customers tell friends and family members about their experience, resulting in even more referrals.

Recurring Service Sales

They service their vehicles with the dealers they trust, providing recurring revenue.

Improve CSI Scores

CarPro customers leave positive customer service feedback resulting in higher CSI (consumer satisfaction index) scores.

Lifelong Customers

And they purchase future vehicles from a CarPro™ Certified Dealer.

Real people. Real reviews.

Customer Reviews

7,000+ CarPro Customer Reviews & Counting!

We encourage all CarPro customers to leave their Certified CarPro a review. We follow up with each customer to leave an honest review about their car-buying experience from their Certified CarPro.

What Does this Mean for You?

The more positive car-buying experiences you deliver, the more five-star reviews you'll receive.

The CarPro website compiles and displays all customer reviews. Site visitors can read your reviews on your certified dealer profile page and see your average star rating. 

Benefits of CarPro Reviews:
  • The more positive reviews you collect, the more trust you'll build on your profile page, attracting more customers.
  • Promote your 5-Star reviews on social media, your dealership's website, and via email promotions to your contact database.
  • Get honest feedback from your customers to get a pulse-check on what you're doing well, what you can improve and other insights.
star star star star star

I worked with CarPro expert Marc Renjard of Mac Haik Toyota. Marc provided me with a hassle free car buying experience. First, he explained the difference in vehicles, trim, and packages. Then, based on my responses, Marc made a vehicle recommendation that was perfect for my needs. To top it off, Marc gave me a price that was the cheapest in at least 500 miles. I will work with Marc and his team again in the future. They are truly the best around.

Susan Fillion

Houston, TX

April 29, 2024

star star star star star

Hayden at Sam Pack's 5 Star Subaru of Grapevine was very pleasant to work with. She made sure to show me how everything worked. She was very patient and not pushy with me, giving me space when I needed it as I’m a slow decision maker who hates being pushed to make a decision.

Allison Latas

Grapevine, TX

May 1, 2024

star star star star star

The communication process at Freeman Hyundai was outstanding from the initial reply to my email to the follow up to make sure someone from the dealership contacted me to a final follow up  after I leased the vehicle. This was my 4th time contacting CarPro prior to leasing a vehicle and I couldn't be happier with the service.

Joseph E. Bixler

Irving, TX

April 27, 2024

star star star star star

Hayden Adams at Texan Hyundai was knowledgeable and very patient as he answered all my questions. Although I ended up leasing instead of buying, I was very impressed with the professionalism of the whole dealership & especially Mr. Adams!! Highly recommend seeing Hayden Adams at Texan Hyundai for your next car buying experience!!!

David Horton

Rosenberg, TX

April 26, 2024

star star star star star

Great experience at Steele South Loop Hyundai. The GM CarPro contact was friendly, professional and made us feel at home and went out of his way to accommodate our needs. Salesperson was also friendly and very helpful explaining the car’s features and helped set up the systems with our phone. True 5 star experience from all involved.

Arlynn Campbell

Houston, TX

May 2, 2024

star star star star star

The entire experience at Sterling McCall Lexus Clear Lake was FIVE STAR! I loved it and we will return.

Vincent Smith

Friendswood, TX

April 24, 2024

star star star star star

Evan at Cabe Toyota was a rockstar. Very informative in explaining my options. He let me know he had two shipments coming in, and could make changes to any of those vehicles to make sure it was equipped how I wanted it.

Harry Varteresian

Long Beach, CA

April 23, 2024

star star star star star

Ryan Bullock at Fred Haas Toyota World was a joy to work with. Great price right off the bat. He even brought one in from out of state when my wife decided on the color and options she wanted. As our 5th purchase through the CarPro program, which have all been fantastic, this one may take the cake.

John Fregia

Spring, TX

May 1, 2024

Our Certified CarPros Say it Best


Start your journey by taking the time to see and hear what some of our long term Certified CarPros say about us!

Hear from More Certified CarPros

How it Works


If you're curious about learning more about CarPro, take the time to watch the videos below. We believe in complete transparency to make sure you’re a right fit of us, and we’re a right fit for you. 

 

How Much Does CarPro Cost?

The Truth About CarPro

 

Frequently Asked Questions

 

Is CarPro Exclusive?
Why do I need another "Lead Provider"?

If you're serious about delivering 5-Star customer service we want to hear from you!

 

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