CarPro Privacy Policy

Policy last updated: January 15, 2024

CarPro values its relationship with you. Protecting the privacy of your information is of the greatest importance to us. As an online media company, we are regulated by Federal and State laws protecting the confidentiality and security of your information, as well as our use and disclosure of it. Whether you are a current, former, or potential customer, CarPro treats your information with the same high level of confidentiality and security.

Our Use and Disclosure of Information

At CarPro, we gather information about you that may be used including in connection with your application for a Priority Pass or an referral request to our CarPros, to offer you additional products and services that we think may be of interest to you, for research and analytics purposes, and as permitted or directed by you. If you request a Priority Pass or dealer referral for yourself and any other person(s), we also may gather, use and share such person's/persons' information in the same manner.

Information We Collect From You

This includes information you provide us on the Internet, by phone, via a mobile application, by email, through our service providers, or by any other means. Examples of such information may include your name, , telephone number, email address, vehicle information, and CarPro Web pages visited.

Information About Your Transactions

This includes information about your transactions with us and others, including our dealer partners. It includes information such as the vehicle purchased.

Information We Disclose

Information about our current, former, or potential customers may be disclosed, but only as permitted or required by law, or as permitted or directed by the customer or consumer.

For example, we may disclose such information to affiliated dealers.

The following are examples of situations in which we may disclose such information:

  • If you request a Priority Pass or a referral to a dealer, your information may be shared with those dealers in order to provide you with the additional vehicle, financing and other information.
  • If we collect your information as an agent for one of our business partners, we may use it to contact you or make you an offer regarding vehicle-related products or services that may be of interest to you.

CarPro Communications

Confidential and secure web environment

CarPro is strongly committed to protecting the confidentiality and security of your information against unauthorized access and disclosure. We only disclose your information to our personnel, our affiliates' personnel, and as otherwise permitted or required by law. We maintain strict physical, electronic, and procedural safeguards to protect your information.

Separate from information you provide to us individually via our website, CarPro uses web beacons on our website and in our emails to collect general information about visits to our website as part of our business tracking. This information is used to enhance your website experience and includes, for example, data regarding how you linked to our website, your Internet protocol (IP) address, your browser and/or device type, and your time of visit. This information does not include your name, address, telephone number or email address. CarPro may use third-party web analytic and advertising services to assist with collecting and tracking of this information.

In addition, CarPro's third-party ad servers may use technology that includes web beacons on websites on which we advertise, to support site tracking, measure site performance, enhance your website experience, and for product marketing. For example, one of our third-party ad servers may place a cookie via a web beacon on your computer that helps to identify your computer when you arrive at or return to our site, to personalize aspects of your experience at our site, and to better understand how visitors like you in aggregate are using our site, all of which helps us to continually improve the experience on our site. These web beacons do not collect personally identifiable information (such as your name, address, telephone number or email address).

Another use of web beacons and cookies is for CarPro to advertise on other websites. In this common practice (sometime referred to as re-targeting), our third-party ad server or an advertising vendor may use beacons to place cookies on your computer when you visit the CarPro websites, in order to display CarPro advertising messages to you later on other websites. We do not allow those third-party ad servers or advertising vendors to use beacons on our site to place cookies that will be used to display advertising for any companies other than CarPro. To learn more, or to opt-out of this type of targeting by third party ad servers/vendors that are members of the Network Advertising Initiative and the Digital Advertising Alliance, please visit and

Links to Other Companies on the CarPro Website

The CarPro website contains links to our business partners and links to other sites offering valuable information. If you choose to provide any information to any of these entities, the collection and disclosure of your information by that entity will be governed solely by that entity's privacy policy. CarPro makes no representations or warranties regarding these sites.

Reviewing or Modifying Your Information

All consumers have the right to know the information that CarPro has about them, to make changes to that information, and to know the identity of any entity that CarPro has disclosed that information to within the previous two years. To make such an inquiry please call our customer service center or write to the address listed below and identify the information you would like. You will be required to provide certain information for identity verification purposes. If your information is immediately accessible when you call, the customer service representative will review it with you and you may make changes to it at that time. If your information is not immediately accessible when you contact us, within 30 business days, CarPro will inform you of the types of information we have about you. If you would like to further review the information, you may review and copy the information in person at our customer service center or request a copy be sent to you by mail. CarPro may charge a fee for providing a copy by mail. If you are under 18 and make a comment on the CarPro Blog ( or anywhere else on our website that allows visitors to post comments, you may ask us to remove your comment by writing to Please note that your request does not ensure complete or comprehensive removal of the content or information. For example, some of your content may have been reposted by another user.

Contact Information

For questions about our privacy policy, please contact us at the address below, or send an email to:

CarPro Customer Service
Acuity Strategy d/b/a CarPro
2951 Marina Bay Drive Suite 130.342
League City TX 77573
Attn: Privacy

This privacy policy applies to the following companies:

Acuity Automotive d/b/a/ CarPro
CarPro may modify this privacy policy from time to time, and the current version is always available at If significant changes are made to this privacy policy CarPro will notify its policyholders.