Michael Garinger is an experienced auto industry professional at Freeman Buick GMC in Grapevine, TX. He became a Certified CarPro Friend in 2016.
Michael Garinger is an experienced auto industry professional at Freeman Buick GMC in Grapevine, TX. He became a Certified CarPro Friend in 2016.
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Hear From Our Customers
Average Rating
Chris Hall3/28/24
Repeat Customer
5.00 star rating
Very good experience. Only hiccup was rebate not included with special APR. I don’t believe this was called out clearly enough initially.
Very good experience. Only hiccup was rebate not included with special APR. I don’t believe this was called out clearly enough initially.
Sierra 1500
Michael Pero4/21/23
3 star rating
A typical car buying experience, nothing special. They seriously low-balled my trade (ultimately sold to CarMax for $8K more) but the dealership’s $7K discount was why I didn’t go to another dealership. The sales rep was OK - nice guy (who also didn’t know about Car Pro). Unfortunately sales management drives him to push all kinds of ancillary stuff like creating an account on their app before I leave with the car. Bottom line, I got what I needed but could have gotten that almost anywhere.
A typical car buying experience, nothing special. They seriously low-balled my trade (ultimately sold to CarMax for $8K more) but the dealership’s $7K discount was why I didn’t go to another dealership. The sales rep was OK - nice guy (who also
Richard Kruger4/12/23
Repeat Customer
5 star rating
They were very nice but in the end I wanted adjustable pedals and the door keypad that only Ford offers. So I did not purchase the GMC.
They were very nice but in the end I wanted adjustable pedals and the door keypad that only Ford offers. So I did not purchase the GMC.
Maura Ray3/24/22
5 star rating
Outstanding customer service from start to finish.
Outstanding customer service from start to finish.
Bryan Thompson10/17/21
Repeat Customer
1 star rating
Michael did not, nor did anyone else from his team, respond to my question.
Michael did not, nor did anyone else from his team, respond to my question.
Amanda Gray10/7/20
5 star rating
The process was easy from the initial call all the way through the finance department. Everyone was knowledgeable, kind, and very friendly. There was no pressure at any time, and there were no attempts to "up sell" for things I didn't need/want.
The process was easy from the initial call all the way through the finance department. Everyone was knowledgeable, kind, and very friendly. There was no pressure at any time, and there were no attempts to "up sell" for things I didn't need/want.
Mike Boehnke11/30/19
5 star rating
First contacted dealership through CarProUSA website. Arranged for a test drive, and car was ready when we arrived. Shone went over the features of the vehicle before, during, and after the test drive. No high pressure and didn't purchase that day. Continued contact through the week for color and option choices. Purchased the vehicle the following week, got a fair deal and the amount we were looking for on our trade.
First contacted dealership through CarProUSA website. Arranged for a test drive, and car was ready when we arrived. Shone went over the features of the vehicle before, during, and after the test drive. No high pressure and didn't purchase that day.
Thank you so much for sharing your experience with CarProUSA and Freeman Buick GMC..Michael Garinger, Shone and the team will be thrilled to hear your feedback!
Jim Bergstrom7/1/19
5 star rating
Have not decided what I am going to do yet, but Mark was very professional and helpful.
Have not decided what I am going to do yet, but Mark was very professional and helpful.
Thank you so much for sharing your experience with CarProUSA and Freeman Buick GMC. We are thrilled that you enjoyed your experience with Mark. We look forward to working with you again in the future. <br>
Bill Pizer3/18/19
5 star rating
Freeman Buick GMC is a great dealership! Their courtesy and customer care is the best in the Metroplex from the sales manager to the finance team. This is our second GMC Sierra that we bought from them. Mark Taylor handled both sales. Mark took care of every detail from the test drive to the paperwork with a warm family-like manner. We highly recommend Freeman Grapevine because of their professional staff.
Freeman Buick GMC is a great dealership! Their courtesy and customer care is the best in the Metroplex from the sales manager to the finance team. This is our second GMC Sierra that we bought from them. Mark Taylor handled both sales. Mark took care
Larry Wollard1/21/24
Repeat Customer
5.00 star rating
I was contacted but an assistant but she was very knowledgeable and helpful and the price was good. They not have the color interior I was wanting and said they do not trade with other dealers. She stated if I found one at another dealer to go buy there, so that’s what I did. Not a car pro dealer but I was treated well and a good price. They lost out.
I was contacted but an assistant but she was very knowledgeable and helpful and the price was good. They not have the color interior I was wanting and said they do not trade with other dealers. She stated if I found one at another dealer to go buy
Alan Johnston10/10/23
Repeat Customer
4.00 star rating
Communication was fair at best Price was good Vehicle not exactly what I wanted Bought elsewhere
Communication was fair at best Price was good Vehicle not exactly what I wanted Bought elsewhere
Allen Rhome1/12/23
1 star rating
not good
not good
Ernie Glotta4/11/22
1 star rating
Had rate a 1 because there was no 0 I talked with Shone and basically said they did not have any GMC pickups in stock and was not going to order any. If this is the service before you purchase a vehicle what will it be after
Had rate a 1 because there was no 0 I talked with Shone and basically said they did not have any GMC pickups in stock and was not going to order any. If this is the service before you purchase a vehicle what will it be after
Keith Hardesty4/7/21
5 star rating
Seven stars. Was another truly stress free event using CarPro dealers. Did everything over the phone, 2021 Yukon Denali was ready when we got there, signed a few papers and off we go. Traded in 2020 Denali and was shocked at what they gave us for trade. 2021 Denali is going to be a hard vehicle to top. I can see us holding onto this one for awhile. Thank you Jerry for the guidance and help you give your listeners. Working on car for my mother in law now. <br>Cheers. <br>Keith Hardesty
Seven stars. Was another truly stress free event using CarPro dealers. Did everything over the phone, 2021 Yukon Denali was ready when we got there, signed a few papers and off we go. Traded in 2020 Denali and was shocked at what they gave us for
Russ Parker12/18/20
3 star rating
The staff seemed very distant. They did give me a fair deal. But they were definitely short on friendliness. Maybe since they gave me a good deal, they realized they would not get as much $. But who knows. I wish that I would have gone to Classic Buick GMC in Arlington. Perhaps next time. Thanks for your help. Russ Parker
The staff seemed very distant. They did give me a fair deal. But they were definitely short on friendliness. Maybe since they gave me a good deal, they realized they would not get as much $. But who knows. I wish that I would have gone to Classic
zubair latif9/30/19
5 star rating
Very straight forward interaction
Very straight forward interaction
Thank you so much for sharing your experience with CarProUSA and Freeman Buick GMC. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Steven Tedder9/3/19
5 star rating
It was a very surprisingly wonderful experience to deal with such a great salesman
It was a very surprisingly wonderful experience to deal with such a great salesman
Thank you so much for sharing your experience with CarProUSA and Freeman Buick GMC. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. <br>
Casey Allen2/27/19
5 star rating
Best car buying experience ever! No hassle, easy deal!
Best car buying experience ever! No hassle, easy deal!
Hello Casey,<br><br>Thank you for your feedback regarding your recent purchase experience at Freeman Buick GMC. Michael and Shone always do a great job. Congratulations on your new vehicle! We do thank you for being a valued show listener, and the team at Freeman Buick GMC does thank you very much for your business!
Craig Stephenson10/17/23
Repeat Customer
5.00 star rating
I have purchased family vehicles from Freeman Toyota & gave Freeman GMC a try! Same great service ( purchased on phone, text, email- delivered to home Paid with personal check ) great experience & 11,000 off MSRP on Truck!
I have purchased family vehicles from Freeman Toyota & gave Freeman GMC a try! Same great service ( purchased on phone, text, email- delivered to home Paid with personal check ) great experience & 11,000 off MSRP on Truck!
2023 GMC Sierra 1500 SLT
Thomas Williams4/21/23
Repeat Customer
5 star rating
The sales and delivery process were outstanding.
The sales and delivery process were outstanding.
Rodney Dean4/29/22
Repeat Customer
5 star rating
Rick was very helpful and professional.
Rick was very helpful and professional.
Todd Twilligear1/16/22
Repeat Customer
5 star rating
The is the second car I've purchased using the Car Pro system. I was very pleased with the entire process at Freeman Buick GMC. They were able to get me a 2022 Yukon SLT that I was looking for, for my wife. Shone Alestock was my salesman and he did a very good job at communicating with me once he found me the right Yukon. I was very pleased with my experience. Thanks again for all the help.
The is the second car I've purchased using the Car Pro system. I was very pleased with the entire process at Freeman Buick GMC. They were able to get me a 2022 Yukon SLT that I was looking for, for my wife. Shone Alestock was my salesman and he did
Michael Mraz3/23/21
5 star rating
Big shout out to these guys. We received excellent service and care. Clay got us what we wanted and the Yukon is beautiful. We drove 4.5 hours and it was well worth the trip. Sharon in finance was terrific. She presented and offered all that was out there in the purchase, pricing, and options and answered all our concerns. These folks have great insight and are out there to help the consumer. Very great people and a friendly environment. This is our 3rd time purchasing a vehicle via CarPro USA. Everything you say on your radio show is absolutely true with your certified dealers. I don't think we would buy another vehicle any other way but via CarPro USA. Thanks Jerry for this service. Believe me, we recommend you all the time. OH BTW: Jerry, Sharon says hello.
Big shout out to these guys. We received excellent service and care. Clay got us what we wanted and the Yukon is beautiful. We drove 4.5 hours and it was well worth the trip. Sharon in finance was terrific. She presented and offered all that was out
Jeff Havens12/24/19
5 star rating
The most pleasant car buying experience ever!
The most pleasant car buying experience ever!
On behalf of CarProUSA and Freeman Buick GMC, I would like to thank you for sharing this great review! Please come visit us again soon!
Julie Boston9/6/19
4 star rating
The dealership was clean and organized. The first person to greet me immediately went to find Mike. Mike was very helpful with information and helped us with the test drive of the car we were considering. We didn't really like the car we tried and the used inventory didn't have what we really wanted, so that was the main reason why we didn't buy. We have purchased vehicles from this dealership before and will certainly consider them again when we need another vehicle.
The dealership was clean and organized. The first person to greet me immediately went to find Mike. Mike was very helpful with information and helped us with the test drive of the car we were considering. We didn't really like the car we tried and
Thank you so much for sharing your experience with CarProUSA and Freeman Buick GMC. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Danny Cornelius6/14/19
5 star rating
The vehicle I wanted would not fit in my garage. So I have not purchase a new vehicle yet, but plan to go back at some point
The vehicle I wanted would not fit in my garage. So I have not purchase a new vehicle yet, but plan to go back at some point
Thank you for choosing CarProUSA and Freeman Buick GMC, we look forward to seeing you again soon!
Bill10/8/18
5 star rating
It was a quick and easy process.
It was a quick and easy process.
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