Jim Feinstein is an experienced auto industry professional at Tustin Mazda in Tustin, CA. He became a Certified CarPro Friend in 2018.
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Average Rating
Based on 41 reviews
There wasn’t anything lacking in the willingness to answer all the questions before & after. Jim F excellent
Mazda Cx5
JIM FEINFIELD WAS GREAT TO WORK WITH. HE TRIED TO MAKE SURE I FOUND THE BEST VEHICLE AND HE WAS PATIENT ON MY TEST DRIVES.
2025 MAZDA 3 SEDAN PREFERRED
JIm Feinstein was a pleasure to work with explained every detail to me with out any pressure, and Debbie in finance was also a pleasure. great dealership thank you
CX50
Internet Sales manager Chance is a Mazda encyclopedia! He knows these cars and their features and tech like he designed them. Also, no pressure, listens to our questions and has a passion for Mazda vehicles along with a desire to guide to us the
Jim Feinstein has been extremely helpful and very persistent in his efforts to finding my Mazda Miata during these unprecedented times, and his knowledge about my car has taught me things about the car's special features that I wasn't aware of
I tried working with other dealers, but there was Market adjustment fees, Pre-installed accessories, which raised the price of the car by $4000- $8000 dollars. Jim Feinstein and Tustin Mazda was a shining light in the dark world of shady car
Jerry, Jim Feinstein at Tustin Mazda exceed all my expectations! Once I decided I wanted a Mazda CX 5 I reached out to him through the Car pro website and we set up a time last friday to talk on the phone. Jim spent about 20 minutes asking me about
They had no stock of the vehicle I was interested in, but would call me when stock arrived.
Jim Feinstein was very helpful, he did not try to pressure me and answered all my questions, He made my car buying experience go very smooth. Also , John Peterson the owner makes sure his guest ( customers) feel welcome.
Great experience in my purchase. Treated well and fairly
Visited three Mazda dealers. Tustin Mazda was head and shoulders above the other two. They located my CX-5 in the color I wanted and had it the next day. Talked with both John Patterson and Jim Feinstein, both are real pros. No games or phony
Originally I was to meet with Jim Feinstein. Jim was my first contact a couple of weeks ago but I couldn't meet due to a health issue. <br>Since Jim was with other customers, Larry Henderson offered to assist me. Larry is very
The smoothest car buying experience so far.
This was the fourth vehicle we have purchased from Tustin Mazda. We have found that this dealership goes the extra length to make sure the customer is happy with the purchase. I was happy to know they were a certified dealer and I was curious how
There were two, Jim and Chance. Both very knowledgeable. Chance help with a test drive and information. They arranged to get this hard to find car from a different dealer. Jim did the info when we picked up the car. He showed and knew all about the
Mazda Miata MX5 Grand
Jim Feinstein was very helpful and took the time to show me several different models. After the purchase he has called me asking how things were going and asked if I had any questions! I recommend Jim, he is very knowledgeable.
Mazda CX 50
This was the most pleasant experience of buying a car. Jim was outstanding in his patience and willingness to help us each step of the way. I give him a 5 plus and checking back afterwards was surprising but welcomed.
CX 5
Jim was really professional. He was able to get me the car I wanted. I emailed most of the paperwork. I bought the car on a week day. I had to work that evening. Jim and his associates got me in and out of the dealership in plenty of time for me to
Would have loved to do business with them, but would not sell me a vehicle because I don’t live in Orange County! I am a retired Mazda Sales Manager living in Santa Barbara. Tustin Mazda has two of the vehicles that I want incoming.
Carpro Jim Feinstein of Tustin Mazda provided me the best car leasing experience. It was thorough from start to finish with plenty of Mazda education. Give him a try.
Jim Feinstein was outstanding. There was no pressure. I was interested in a Mazda3 premium plus turbo with a white leather interior. They had the car with a white exterior and a white interior, which coincidentally is the color combination that I
My daughter had a leased CX-5 that still had 3 remaining payments. She no longer needed the car as she was promoted at work and got a company. I felt confident she had equity in the car so we called Jim Feinstein at your certified dealer here in
What an exceptionally positive car buying experience!! Larry Henderson was professional, knowledgeable, patient and responsive. Thank you sooo much, Larry and Jim!! And, Jerry Reynolds, you are absolutely the best!!
I think Tustin Mazda should do like other dealers and let the driver take the car for a drive without the sales person - COVID-19.<br>CX-3 is still under consideration though it is under-powered compared to the Honda Civic for freeway driving.
Jim Feinstein met me at the door had the vehicle set up under a shade awning and explained a few features before test driving the CX5. The VIP experience was everything the CarProUSA said it would be.
After getting some offers on my wife's 2012 Honda Civic we went to Tustin Mazda to see if they would match the offer. Victor was very helpful from the very beginning. My first car buying experience wasn't the best so this time I had a Car
Jim Feinstein was excellent. Informative, very attentive and created a relaxed atmosphere while I was contemplating my purchase. He was aware I was looking at other vehicles and never pressured me but pointed out the attributes of the CX5 over the
Nicely done!
Jim was amazing, ask for him when you’re shopping for a Mazda. Smooth easy process. 5 stars for Jim!
Mazda CX50 Hybrid
The experience was good. The communication was on point. Timely when meeting. The loan process was fast and efficient
Mazda cx5
Jim was great. The new CX-90 just arrived so we went to check it out. We decided that it didn’t check enough of our must haves so we expressed this to Jim. Jim was very professional and very easy to talk to. Thank you Jim and the Car Pro Show for
Jim Feinstein called me, and informed the vehicle availability. By the time I arrived the dealership the car was ready for test drive. Jim explained all the car features, and the sales went very smoothly, without any price markups. I had the best
I highly recommend Jim Feinstein and Tustin Mazda! I knew that I wanted a CX-5 but was unsure of the trim level, so Jim had several ready for me to look at. I never felt pressured with any part of the process and everyone I met at the dealership
Jim at Tustin Mazda was very helpful and provided detailed information. Offered vehicle at MSRP with no markup.
Great experience! Jeff and Scott were wonderful -- gave me their full attention and were tremendously helpful in showing me options every step of the way. All documents were accurately completed. Very pleased with my trade-in and purchase!
Jim was very responsive to my email inquiries and offered a price well below what other dealers I emailed had given me. We were able to complete the credit application ahead of time, which saved time when we visited the dealer. Jim sent me several
Jim called me after I signed for my VIP pass. I described what I wanted, which was not in stock. He located one, Patterson bought it, as the dealer that had the vehicle id not want to trade due to its scarcity/desirability, trusting that I would
Jim was awesome.He answered all of my questions. I didn't feel any pressure I was impressed with Tustin Mazda dealership. Everyone was friendly. Great customer Service.
It was a very pleasant experience! I visited Tustin Mazda, with your VIP Priority Pass, three times before the purchase. I test-drove two models: CX-5 and CX-30. Both were great and I could not decide, until the last visit. (I chose the CX-5.)
I fell ill after I texted Jim. He is a true gentleman. He was so kind and understanding because I could not set up the appointment.<br>I look forward to contacting him soon, now that I have recuperated. Thanks
Handled very nicely!
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