Pat Goldwait

They replied by text and returned calls. They did not really seem familiar with the used vehicle that I was looking for. They sent an email to see if I was ready to come in. No reason to come in. Got car fax and responsiveness from a dealer down the road.

Service and courtesy was on point; easy communication and great responsiveness; over and above on customer accommodation; the only caveat is would have preferred, generally speaking, more transparency on what to expect in the financing office for better preparedness….not having much experience in the car-buying process, a bit more guidance on what to expect, decisions to consider BEFORE getting in there would have been helpful, and I’m sure beneficial to all involved. I do appreciate your insightful program and availability to offer assistance. Thank you

They answered all of our questions, they were super chill about us getting a pre-sale inspection from a local mechanic, the pricing had no add ons or sudden changes (they actually subtracted several hundred dollars from what they initially told us), no warranties were forced on us, super professional sales guy and financing guy, really couldn’t have been better

Great communication from first request of what I was looking for and for getting my vehicle at a good price. My salesman Ryan Bullock was very helpful throughout the process.

Ryan Bullock replied to my VIP appointment immediately. He was very helpful and knowledgeable. He made the whole process comfortable and enjoyable. He will be our go to forever

I did not end up buying a new (to me) vehicle. Jerry Reynolds himself, upon learning why I was in the market, sent me a link to replace the hybrid battery on my present vehicle for a fraction of why Toyota of Katy was asking. But, until I knew I had another option, Fred Haas was very good to work with.

Ryan Bullock was assigned by the G.M. and was marvelous to work with. I made a deposit on a vehicle in transit three weeks ago that should be here this week. Pricing was very little off sticker price but the vehicle is high demand - the reason I had to take one in transit. When they arrive at the dealership they are already taken. True of every dealership in the Houston market. It was a very easy purchasing process and excellent professional salesmanship. Thank you.

The purchase of my new 4Runner was so easy using the CarPro process. There was no haggling and the staff was fantastic to work with. Ryan Bullock and Peter Cardona made the process enjoyable. Will only use this process for my future purchases.

I walked into Fred Haas with my certificate and was immediately met by a sales manager. I was assigned to Mrs Jassoo. She was very helpful and checked the inventory for me. Nothing was found but she said she would keep looking. I left her a list of what I was looking for and told her I would be looking too. I found my vehicle a few nights ago and emailed her to let her know and to thank her for her help. She was excellent in every way.

Miguel Briones was our CarPro professional and was very helpful and accomodating during the purchase process. He was available to answer any questions I had via text or email. Overall, the experience was top notch.

Very good experience. This is the 2nd vehicle I’ve bought from this dealership with the car-pro show.

I asked for 'out the door price' from our first conversation with Ryan Bullard with no dealer add-ons, he agreed. At the end, the sales manager (not Ryan) tried to add dealer add-ons back into the deal. I told him no and he dropped the issue very quickly.

The finance guy apparently did not realize that was supposed to get Car Pro pricing on the extended warranty so I had to screw around with him to make the deal on that.

Quick response. Friendly. Provided information we requested but allowed us space and time to make a decision. We are retired and decided to hold onto our Toyota vehicle instead of replacing with another Toyota vehicle.

Ryan was very responsive and not high pressure at all. He was very knowledgeable about Toyota products. We went to the dealership at 4:45 pm not expecting to do a deal that day and drove out with the car around 7:15. Very easy! We did a lease and I don't think we got a deal any better than if we walked in off the street; but, the car buying experience was the best and least stressful that I have ever had.

Looking back on it, the information I was looking for (lease) option for my dad, FHTW could have communicated this information over the phone. When I go to the store the rates were too high.

Did hear back pretty quickly from Ryan Bullock. He was very nice and knowledgeable. I found a used vehicle at another dealer however. No reflection on Ryan, but didn’t find a suitable car at the time I was looking. Would definitely recommend him!

FRED HAAS TOYOTA WORLD CLOSED on Saturday, we headed over to the Fred HAAS cOUNTRY ON 249. Surprised about the Rav4 Hybrid XLE Premium, it checked off all the boxes. They low balled us on the trade-in for $14K but came up to $23k when I presented the CarMax offer. I felt that was underhanded. Seems like the CARPRO system is a lead and not anything more than what I could have gotten on my own.

The Car Pro Dealer Ryan "Sunshine" was a great experience. We decided on a different car brand, but would certainly do business through carpro with Ryan at Fred Haas Toyota World in the future

I dealt with Ryan B from Fred Haas .. He was excellent .. really took car of me ..... texted me about the car .. showed me around and did everything possible to make the experience easy.... He is great.... Also, Esther Garza was fantastic about helping me understand the features on my new car. Great service... Great people. highly recommend Fred Hass

Jim Wilkinson and Ryan Bullock were outstanding! They gave us the CarPro VIP treatment right after we reached out to them. We purchased a 2023 Toyota Sequoia that we love! Thank you CarPro and Fred Haas Toyota World!

A very smooth and pleasant experience with Miguel.

Chris Tate , Josh, Denise, Alli All pleasant to work with. Overall great experience. Only negative having the car, price agreed on 3 days, before, the whole process took 2.5 hours

I was contacted quickly by Ryan Bullock, Internet Sales Manager, and have been in contact with him. He knows what I want and will notify me as soon as he gets my preferred vehicle in stock. So far so good.

Fantastic experience with Ryan

I have to give Fredd Haas Toyota and my Salesman Erick Doerr a five star review for the outstanding service I received at the dealership. My paperwork was finished in about 1 1/2 hours and I could have walked out happy. I bought a used Lexus NX and had no idea how to operate the screen or other devices on the SUV. My salesman Erick Doerr stayed with me all afternoon and had me comfortable to operate the vehicle safely once I left. I have never had such outstanding service with a car purchase previously and I will be back at Fred Haas when the time comes for my next vehicle. Sincerely, Linda Graham

Just received an email from them that they would look and then no response after. I put a deposit down on a vehicle at another dealership.

They have had communications and we do not have the color or model he is looking for. An order would be the only way since all incoming are pre-sold (and none of those are his color preference).

I did not see Nate Murphy, I made the purchase with Hector Gutierrerrez , did I see the wrong guy, could I have gotten a better deal if Nate handled the deal ?? I didn’t get what I expected with my trade in could I have received more with Nate ?? That was the only pressure I felt .

Never spoke to Nate Murphy. Was handed over to Ryan. Wanted new Avalon. Was told one was on the way. Asked for monroney sticker and bottom line out the door price. Offer was MSRP plus $1800. In dealer add ons. Might have done MSRP, but didn't want the add ons.

Very large dealership. I was helped by Ed Salazar. Very nice people. I put a deposit down for a 2022 Venza. It should arrive in 6-8 weeks. I'll let you all know then.

I never made it there they didn’t have any cars I was interested in

I want to write to you to share my experience on the Toyota Corolla car that I recently bought from Fred Haas Toyota , with the help of CarProUsa. It was easily my best car buying experience that I have had in my life ( I am 49 years old). The dealer was very upfront with pricing with no surprises until the end. Although it took more than 45 days for the car to reach the Dealer lot, the salesman kept me informed throughout the 45 day waiting period. I would definitely give a 5 star rating to the car dealer and its salesman Ryan Bullock.

Still looking but we are in communication !!

Never met him. Communication was brief at best. Asked for specific out the door pricing - got the standard "come in and see" I actually went to the dealership without notifying the car"pro" worst experience ever. the place was an absolute zoo. The 4 cars that I wanted to see miraculously all sold- that same day. Emailed the car"pro" Fred G directly, because Fred G must have taken my info and passed it on, and told Fred G. the dealership and experience was dismal. No surprise- I have received zero response to date.

I found it helpful. They provided a contact and dealership. Knowing that the person I was dealing with would be reasonable and fair was a big advantage for me.

I found the CarPro buying experience to be very pleasant. After I filled out the online form on the CarPro website to contact Fred Haas Toyota World in Spring I was quickly contacted by saleman Ryan Bullock. Ryan was friendly, knowledgeable, and assertive. He didn't have the XLE Camry in the color I wanted but told me he could get it- and he did. The buying experience at the dealership was good. There was a long line waiting for Finance so Ryan "went out of order" and had the "IT" person explain the media system and connect my phone to the car. By the time we'd finished that I had a short 10 minute wait for Finance. Happy to report, from beginning to end there were no "gotcha" surprises. A very pleasent experience. Side note: I hoped to buy at Mac Haik in League City because it's closer to my home. While the response was quick the sales person was not as goal-oriented (as Ryan) and told me they couldn't get an XLE with black exterior and grey interrior. Ryan's go-getter attitude was worth a drive to Spring. Thank you Car Pro team for the reviews, guidance, and VIP experience.

Ryan Bullock was very knowledgeable and helpful throughout the process. No high pressure, responsive, laid back and great sense of of humor. He made the buying experience easy and not stressful!

Ryan referred us to Doug. We really enjoyed our experience with Doug. He’s a good listener and we found a great car.

I entered my information through your website. Ryan Bullock called within 15 min. I got the vehicle I wanted at a fair price. Ryan made this a Very easy process. Very professional

Sales Associate Dillon Mouser made our purchase a pleasant experience. The purchase was done online and Dillon was instrumental in completing the sale seamless and quickly. He and the sales team worked hard to get a loan interest rate lower than expected. Very satisfied with all aspects of our CarPro purchase!!!

I showed up without making an appointment, so I may have thrown people off a bit. The vehicles we looked at were reasonably priced in my opinion and Mr. Brown was knowledgeable. The trade in value for my vehicle was extremely low at Fred Haas though. Still a bit low with the car pro recommended people. Ultimately carmax had reasonably priced and bigger selection of slightly used Highlanders and trade in was $4500 more than Toyota world and $1500 more than the car pro recommended people to sell car to. With the extra tax incentive to trade vs taking cash to get a car elsewhere , it only made sense to trade in to carmax.

He talked me into a new car without any pressure. I was able to turn in my rental car at the dealership which was a big help.

Ryan was very professional and helpful. Answered all my questions patiently. I never felt rushed and got the car I wanted

Quick, eady and painless. The way it should be.

Our sales rep at Fred HaasToyota world was Ryan Bullock. He was very knowledgeable. No nonsense, no sales pitches. Really pleasant to deal with. Fred Haas gave us a good price too. So we were happy with the purchase.

Caleb was the salesman I ended up with because the one I was supposed to see had a family emergency. No big whoop for me. Caleb knew the product I wanted and worked the deal. It was very painless

Dana was very helpful. Did not buy a car from this dealer because the vehicle we wanted was not in stock.

Quick and presise

I appreciated the upfront and quick negotiating process at the dealership with Christian Brown. I was not entirely happy with the trade in value of the cars I traded in, but they were reasonable, (in fairness, I am never happy with trade in valuation.) Christian made sure there was a Corolla on the lot since I made a 3 hour trip through rush hour traffic to make it to the dealership and still held it even though I was an hour late. There were no unexpected add-ons at signing for the car, and no pressure to add extras like an extended warranty. Christian stayed late and helped us get the electronics paired up with my phone and even answered questions on his day off the next day about issues I was having. Thank you very much Christian! This was probably the best experience I have had buying a car. I would recommend this dealership to anyone buying a new Toyota.

Answered all of our questions

I worked with Mr. Christian Brown. He was very professional. He is very knowledgeable about the truck that I was looking for. He explained all the options and categories of the Tundra to me. I was in and out of the dealership within 2 hours. That was my best car buying experience ever. I loved my VIP experience!!

I worked with Ryan Bullock through phone, message and email. I told him exactly what I was looking for and he kept me updated untill he found just what I wanted. With the car market being short on inventory, I had to wait a few weeks but I was ok with that. We were in and out in less than three hours. My son will need a new car in a few months and I will be sending him to Ryan for his purchase.

Ryan was great to work with and let us know what to expect and when he would get back to us. Reading others experiences buying a car in this market I am so glad we used a carpro friend. I would highly recommend it to anyone.

Ryan Bullock was friendly, knowledgeable, gave a fair price with no hassle. He got me the car I wanted in one day

The person was helpful but you didn’t have the truck, I guess.

Great buying experience.

Jim Wilkinson, Jimmy Nguy, and Ryan at Fred Haas Toyota World were great to work with. No pressure, very accommodating on appointments and seemingly transparent. Due to CarPro all the market adjustments were waived, which was a great financial benefit. I have already recommend CarPro to several people and will leverage CarPro’s dealer relationships again in the future!

Absolutely the best I’ve ever dealt with. Ryan and Nate were great to deal with I will go back to them the next time around for sure.

I was looking for a rather rare bird, a Tacoma Limited. No one in the Houston area had one and most dealers just tried to sell me an SR5. However Ryan Bullock located one and it took about 5 days to get here but he kept me posted by phone or email. It did arrive when he said and I was told to come look at it with no obligation to buy. With the current market as it is, I payed a little more than expected. But all in all it is the exact car and color I was looking for. Kudos to Fred Haas Toyota.

I have been happy with the attention I have received from Kyle. Getting a new hybrid Highlander in today's new car market is quite the challenge. He has been patiently keeping an eye out for the vehicle I want while keeping me informed.

Great service from sales to finance, Nate Murphys team goes the extra mile. Kept us up to date on the 2022 Rav 4 Xse hybird that took about two months to come in . My wife wanted a specific color and did not mind the short wait. It was a great experience and really appreiciate the recomendation of this dealership! Thank you so much, we even got an extra $500 discount for owner loylaty. No mark ups, super transparent. They gained a coustomer for life!!

Ryan Bullock was very professional, direct and to the point, no funny business. Highly recommend Ryan Bullock.

As usual I had a great experience. Nate referred me to Ryan Bullock. I needed a Corolla hybrid LE and I didn’t expect there to be any available after hearing all your info. He told me that they had a shipment coming in today and then on the 15th. I had very specific wants that I didn’t want any extra packages, but blind spot monitoring would be great. Color didn’t matter. I met him on Monday and he called me today Wednesday and said there was one coming that met my criteria. He tagged it for me. It’s perfect timing as it should be ready by the first of May. My son from California is coming in for Mother’s Day and will drive it back to California. The dealers there were adding $3000 to $5000 to MSRP. Of course Fred Haas does not for your customers. In this market that’s incredible.

Submitted the form/email. Received a call from Nate Murphy. Looking for a Sienna AWD, soft tex interior (to handle grandkids). Nate called same day and his assistant followed up and set up a test drive for tomorrow (I'll be passing through Houston). Great experience so far. Other dealers offered no test drives or hopes of procuring an AWD Sienna. Love the show (faithfully listening every Saturday, both the Dallas and national shows).

Jordan and Robert were wonderful to work with. Made it easy to purchase and have car delivered. I would have given a 5 Star rating, however, Dealership stated there were no incentives for CarPro VIP members due to inventory shortages. If this is the case, CarPro should suspend endorsement until dealership can provide benefits CarPro offers.

Micheal is a great guy and really took good care of us.

My wife and I didn't get a chance to meet with Nate; but met with Ryan Bullock who was great to deal with. He had the truck we were interested pulled by the doors and ready to test when we arrived. The negotiations went smoothly and we ended up purchasing the truck we went to see and traded our vehicle at the same time.

My husband listens to Car Pro Radio on Saturdays noon to three. I really like cars like my Dad but was hesitant to listen to some yackity tack on the radio. However, I started listening and I am now a Car Pro Woman Promoter!! I tell everyone about your radio show, your newsletter and, mainly, your knowledge about ALL cars/trucks/ SUV’s and crossovers in all makes and models. Even old vehicles. Anyway, we almost bought a gorgeous Lincoln Nautilus, after you said what you said about bad backs, but found out they were not a Car Pro guy so we decided to walk. Plus, the price was outrageously high. A 2024 was the same price as a 2025,and, this kid ( he will be really good at what he does when he ages a bit. He was working a late afternoon shift and greeted us at the door at age 19 years old. I am telling you was nice to see a young go getter that knew these Lincoln’s fender to fender and under the hood. He just doesn’t have any power or leverage to deal. AND, we met the dealing Sales Manager, he is a Sales Manager for sure but the deal stalled at the young man anyway. So, we walked away and said let’s go to Fred Haus Toyota World. We messed up on the day of the Lincoln trial because we had stopped at the other Fred Haus Toyota that isn’t a Car Pro Guy place. They wanted $110,000 for a regular platinum Toyota 2025 Sequoia. We walked away. Well, the weather turned really bad so we had to head back to Katy, Texas without a new SUV. However, I had our certificates with us, we were ready to buy do four days later, we talked to Ryan Bullick, he had the vehicle ready for us. He was awesome, the finance manager got us down to 4.5% financing after what was left after our $50,000 down. We paid more for this truck than our first house in 1995!!! It was little too! 1,585 sq. Feet. Now we run in 3,900 squ.Feet. My Husband has worked 45 years and I here and there. Campbell’s Soup Rep. for 6.5 years, Russell Stover two years - lived the candy but not the owners, Gerber 1.5 years during the late ‘90’s lay offs then we had our daughter in January 2004 and purchased our 1st 4-Runner, still have it. She is 21, the SUV is 21 with over 300,000 miles on it, runs like a champ still going and it’s name is Blue Jay. I had one big problem with the 2004. We had moved to Frisco, Texas and zi was heading to Houston because my husband interviewed and went back to work for Citgo Petroleum. Just retired after 31 years there!! Ya! Well, on Highway 45, the Master Cylinder and Booster went out with just my daughter and myself in Rush hour on I45. All these bells and whistles went off, scared me to no end. Abby stayed calm believe it or not and she was only eight years old. Anyway, I saw a eating place or place to stop finer for gas a 1/2 mile ahead so I went for it. I get the book out and look to see what this is……..the first thing it says, turn off the vehicle and DO NOT DRIVE. Well wow! Guess that should have been on the dash somewhere but I made it. Very thankful too I tell you!! This was back in the day when AAA was in my excellent level, they came and hauled my daughter and me to Corsicana Toyota. We stayed in a LaQuinta that had a snake in the lobby. My daughter was fascinated. I was not. To make a long story not so long, they didn’t have the parts, rented a vehicle, finally fixed, went back to get it. Keep in mind, my husband is in Houston and we are in Frisco, Texas (a great area to live with children and smaller neighborhood schools). Next, after the I 45 incident, in 2013, we purchased 2013 Limited 4-Runner that has 250,000 miles and runs fantastic. We have had a big issue with this one as the suspension went out right before the extra warranty we purchased for $2,000 extra ran out. So, what a relief, the suspension was covered. We still aren’t sure that Don McGill Katy, Texas really fixed it though. When we go north in the cold, it really bangs hard on the bumps because it’s so cold out. Overall, Toyotas are great, have longevity, luxurious as you want. I could live in our new 1794 Edition Sewuoia, I can sleep in it. Just drove 1,600 miles and my back feels great, the running boards are fantastic. I am 5feet tall so everything helps. The downside is gas mileage. Only made 16 on the highway and said it should be 21/23. So, we will have to visit this issue, my husband needs to learn to stop punching it and throwing me around the vehicle on take offs and landings because there is so much power in this beauty. Anyway, fast, efficient process with Car Pro “the way!” To buy your next vehicle. Like I said, I tell everyone about you and, now I know first hand, why! You equals experience and knowledge and results. Thank you very much!! I knew I wasn’t going to drive a Lincoln just yet but I can say I and my husband are both, now, 4th Generation Toyota owners. We bought our 21 year old, well she’s buying it, a 2019 Camry and she enjoys the heck out of it. Hard for her 65 year old sickly Mama to get in and out of but I manage. Oh, and the 1784 Edition’s first name is ToTo1BluebonnetSparkle! The dark blue metallic sparkly paint is gorgeous!! Fred Haus Toyota World is awesome. Ryan Bullock was on the ball and very attentive to what we wanted. And, my husband still wants a Highlander. Well, I still want a Lincoln or Lexus Sedan to run around in too. However, we will drive ToTo 1 until we die and, then, give the life left in it to outer daughter. She will drive it and enjoy my every Mile she puts in it!!! Thank you!

The price of the vehicle was very high.. I thought I would receive some type of discount.

I had a wonderful experience dealing with the best salesman in the dealership. He explained the car to me thoroughly and I felt NO pressure whatsoever to purchase. We sealed the deal and I am confident I made the best deal I could . Excellent experience.

Ryan Bullock was great to work with. Contact was immediate. He was professional and fun to be with. He found me the perfect truck. Thank you Carpro!

Ryan found the exact vehicle i requested The price was no hassle and to the point I told him exactly what I wanted ( NO SUNROOF) he searched all over and finally found exactly what i wanted I couldn't be more happy

Received excellent customer service from Ryan Bullock. We looked at several vehicles and arrived at the Corolla Cross. Overall good buying experience.

Clean, quick cash deal

Ryan Bullock was a joy to work with. Great price right off the bat. He even brought one in from out of state when my wife decided on the color and options she wanted. As our 5th purchase through the CarPro program, which have all been fantastic, this one may take the cake.

It was good working with Christian. He met me when I came in. He showed me cars based on the model I was interested in and found a very nice clean 2022 model. Christian worked with me through the entire process. A good car buying experience.

We did not buy from Ryan at Fred Hass because my wife decided on another vehicle. She wanted the Sequoia, but could not get past the 3rd row not laying flat. So, she put in an order for the Lexus GX with another Car Pro Friend.

It was a Great Experience I had to wait because of the model vehicle just getting released but it was worth the wait! This service is awesome

Very good and knowledgeable

Very responsive salesman. I just decided not to pull the trigger.

Ryan made the experience quick and painless. He was fast to respond to my initial inquiry and helpful throughout the experience.

I was contacted by Ryan Bullock almost immediately. Told him what I was thinking about and he sent me a build sheet of an exact model coming in within a week or two. That was on Friday. Car came in early, that next Monday, went up for a test drive at lunch, discussed with spouse that evening, decided to get it, was in my garage Tuesday night. Had an efficient, friendly and enjoyable purchase experience.

Dealer called and set me up with salesman. They didn’t have what I was looking for, but Ryan Bullock went to looking for one that met our requirements and found one. Met Ryan and completed the paperwork and was driving out in short time. Have bought 2 Tacoma trucks from this dealer before, same great experience.

I was interested in the Grand Highlander and they had trouble locating one for me. They are in demand and in short supply.

Out of all the car buying experiences I have had over the years, this experiences was by far the best. Christian Brown was excellent to work with. No high pressure. Noy in the finance office was also great to work with. Once again, options were explained with absolutely no high pressure tactics.

I worked with Ryan Bullock through phone, message and email. I told him exactly what I was looking for and he kept me updated untill he found just what I wanted. With the car market being short on inventory, I had to wait a few weeks but I was ok with that. We were in and out in less than three hours. My son will need a new car in a few months and I will be sending him to Ryan for his purchase.

Hectpr Gutierrez was very helpful in assisting me in selecting a car. Karl Erazo did the financing,and he looked for discounts. Esther Garza showed me the features of the dashboard and was VERY helpful. I would not be able to figure out all the features by myself. It pays to be a repeat customer! (this is our third vehicle from Fred Haas).

Hector Gutierrez went above and beyond to ensure the width of the car (side mirrors extended) was narrow enough to fit in my split garage. It was also the best buying experience I’ve ever had.

We are a repeat CarPro VIP to Fred Haas Toyota World. Our first vehicle, a 2022 Highlander, was declared a total loss in early Dec (and it was only 6 months old...). We were so pleased with our hassle-free (i.e., haggle-free) experience at Fred Haas Toyota World that we returned to the same salesperson. He was able to secure us a new 2023 Highlander coming in January. If only the total loss insurance process were so easy! We are so appreciative of our Fred Haas Toyota World salesperson and his help with finding a new vehicle during this tough time of inventory shortages.

Ryan Bullock at Fred Haas Toyota in Spring, TX was wonderful to work with. As soon as they had the vehicle we wanted, we bought it. Great experience!

they were awesome we had Fernando help us with the purchase really great drove 51 miles one way it was worth it we have another Toyota dealership in Manvel that had bad reviews and thought I talk to people and listen to the car pro shell really helped out thanks everyone on the car pro show Jerry Kevin everyone else thank y’all so much

didn't like "nonrefundable" earnest money deal so opted to pass. Didn't talk with sales mgr as I went in to kick the tires sort of visit. Salesman called said he had one model I was interested in but to small. said he will call when they get 6 cy camery.

The salesman was Ryan Bullock. I was helping my girlfriend buy a new car. She had recently had an accident and her car was a total loss. She was very frustrated with the car salespeople she had been talking to, when I decided to step in and help. Ryan Bullock with Fred Haas Toyota World returned my request and everything went as I had hoped. My girlfriend picked up her car and told me to write a recommendation for Ryan and tell everyone that she could not have been treated better, She couldn’t say enough kind things about Ryan and the ease of dealing with him and the overall experience. I take my hat off to Ryan and Jerry along with the rest of the CarPro family.

I did not deal with Nate Murphy directly but with Ryan Bullock. He was a pleasure to work with, not pushy at all. Showed us a new highlander for a great price that he quoted us through email and we drove away with it. Worth the 2 hour drive it was for us to get to this dealership!

They do not have a Tacoma TRD Pro in stock and put me on the waiting list.

The visit with Toyota World was only about a lease issue I have with Haas Toyota Country. Toyota Country is trying to add on a “Management Fee” since I wish to purchase the car at the end of the lease. That fee is not in my lease agreement. Salesman said the fee could be as much as $1000 and could not explain fully what the fee was for. Jerry Reynolds suggested I contact Nate Murphy at Haas Toyota World. An associate of Nates ,Ryan, contacted me the very next day and said that the fee was not right and that at the end of my lease to come see him and that I can do the transaction with him. I have purchased two Toyota’s from Toyota World in the past and will do my next new purchase with the Nate -Ryan team. I appreciate them saying they will do the right thing and not try to scam me. Toyota Country you are permanently out of my life and Toyota World you are my forever friend .

They did a great job showing me my options and offering to put me on a list for a car in transit. I ultimately bought a Bronco Sport from Jorge at Tomball Ford.

My truck buying experience was exceptional couldn't be happier. My thanks to Ryan Bullock, Mike Hogan for during all the leg work and Dainel in finance. Very happy with the red 2020 Tundra.

I have had a good experience with Ryan Bullock; however, I have yet to meet Nate Murphy. We are living in times of uncharted waters so I do understand the car buying experience will be quite different from what we all are accustomed. I have not received my Tundra yet but I will make it a point to visit with Nate before closing this deal.

My CarProUSA experience was NOT a VIP experience! Ryan Bullock could not have acted LESS interested in helping me. He rarely returned my calls, did not set up an appointment, and rarely communicated. He didn't remember my name or car info I was interested in purchasing. I only had 2 conversations with him and I had to initiate both. My last conversation was on Friday (Nov. 19th) for 5 minutes in which he said he would "move some things around and get back to me in about an hour." I never heard from him. I visited Don Magill Toyota in Katy on Saturday and was greeted and promised a car within 10 days. I then received a text this morning from Ryan saying he couldn't find the car and would I accept another color? I didn't respond to him because I was at Mac Haik Toyota where I purchased the RAV4 XSE Hybrid that I wanted. Ryan Bullock was a HUGE disappointment as a CarProUSA Representative! I wasted an entire week trying to communicate with him. CarProUSA deserves better representation!