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Nate Murphy

Certified CarPro

Nate Murphy

General Manager, Fred Haas Toyota World

4.7 / 287 Reviews

Delivery Available 281-612-4821

Nate Murphy is an experienced auto industry professional at Fred Haas Toyota World in Spring, TX. He became a Certified CarPro Friend in October, 2017.

Nate Murphy is an experienced auto industry professional at Fred Haas Toyota World in Spring, TX. He became a Certified CarPro Friend in October, 2017.
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  3. Set an appointment with your Certified CarPro, then head to the dealership and enjoy a VIP car buying experience!
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Hear From Our Customers

Average Rating
4.7

Based on 287 reviews

Communication4.9
Product Expertise4.9
Fair Pricing4.6
Jordan Janak5/22/24
Repeat Customer
5.00 star rating
Sales Associate Dillon Mouser made our purchase a pleasant experience. The purchase was done online and Dillon was instrumental in completing the sale seamless and quickly. He and the sales team worked hard to get a loan interest rate lower than expected. Very satisfied with all aspects of our CarPro purchase!!!
Sales Associate Dillon Mouser made our purchase a pleasant experience. The purchase was done online and Dillon was instrumental in completing the sale seamless and quickly. He and the sales team worked hard to get a loan interest rate lower than

2022 4 Runner

John Fregia3/28/24
Repeat Customer
5.00 star rating
Ryan Bullock was a joy to work with. Great price right off the bat. He even brought one in from out of state when my wife decided on the color and options she wanted. As our 5th purchase through the CarPro program, which have all been fantastic, this one may take the cake.
Ryan Bullock was a joy to work with. Great price right off the bat. He even brought one in from out of state when my wife decided on the color and options she wanted. As our 5th purchase through the CarPro program, which have all been fantastic,

2024 Toyota Crown

Nancy Hutchins2/26/24
Repeat Customer
5.00 star rating
He talked me into a new car without any pressure. I was able to turn in my rental car at the dealership which was a big help.
He talked me into a new car without any pressure. I was able to turn in my rental car at the dealership which was a big help.

Toyota Corrola

Kevin Kimball2/2/24
Repeat Customer
5.00 star rating
We did not buy from Ryan at Fred Hass because my wife decided on another vehicle. She wanted the Sequoia, but could not get past the 3rd row not laying flat. So, she put in an order for the Lexus GX with another Car Pro Friend.
We did not buy from Ryan at Fred Hass because my wife decided on another vehicle. She wanted the Sequoia, but could not get past the 3rd row not laying flat. So, she put in an order for the Lexus GX with another Car Pro Friend.
Nark Stearns1/31/24
Repeat Customer
5.00 star rating
Quick, eady and painless. The way it should be.
Quick, eady and painless. The way it should be.

RAV4 Hybrid premium

Charles Alsdorf1/23/24
Repeat Customer
5.00 star rating
Very good and knowledgeable
Very good and knowledgeable

Rav 4 clean hybrid

Scott Roder1/23/24
Repeat Customer
5.00 star rating
Caleb was the salesman I ended up with because the one I was supposed to see had a family emergency. No big whoop for me. Caleb knew the product I wanted and worked the deal. It was very painless
Caleb was the salesman I ended up with because the one I was supposed to see had a family emergency. No big whoop for me. Caleb knew the product I wanted and worked the deal. It was very painless

2024 Toyota RAV4 Hybrid

Lee Ertsman12/28/23
Repeat Customer
5.00 star rating
Ryan made the experience quick and painless. He was fast to respond to my initial inquiry and helpful throughout the experience.
Ryan made the experience quick and painless. He was fast to respond to my initial inquiry and helpful throughout the experience.

Toyota Highlander

Steve Vallier12/20/23
Repeat Customer
5.00 star rating
Quick and presise
Quick and presise

2024 Toyota Corolla LE

Jack Merchant11/22/23
Repeat Customer
5.00 star rating
Dealer called and set me up with salesman. They didn’t have what I was looking for, but Ryan Bullock went to looking for one that met our requirements and found one. Met Ryan and completed the paperwork and was driving out in short time. Have bought 2 Tacoma trucks from this dealer before, same great experience.
Dealer called and set me up with salesman. They didn’t have what I was looking for, but Ryan Bullock went to looking for one that met our requirements and found one. Met Ryan and completed the paperwork and was driving out in short time. Have bought

Toyota Corolla Cross L

Bobby Huff11/20/23
Repeat Customer
3.67 star rating
Answered all of our questions
Answered all of our questions
Ray Cech10/12/23
Repeat Customer
5.00 star rating
Out of all the car buying experiences I have had over the years, this experiences was by far the best. Christian Brown was excellent to work with. No high pressure. Noy in the finance office was also great to work with. Once again, options were explained with absolutely no high pressure tactics.
Out of all the car buying experiences I have had over the years, this experiences was by far the best. Christian Brown was excellent to work with. No high pressure. Noy in the finance office was also great to work with. Once again, options were

Toyota Rav4

Brenda Kruger9/16/23
Repeat Customer
5.00 star rating
I worked with Ryan Bullock through phone, message and email. I told him exactly what I was looking for and he kept me updated untill he found just what I wanted. With the car market being short on inventory, I had to wait a few weeks but I was ok with that. We were in and out in less than three hours. My son will need a new car in a few months and I will be sending him to Ryan for his purchase.
I worked with Ryan Bullock through phone, message and email. I told him exactly what I was looking for and he kept me updated untill he found just what I wanted. With the car market being short on inventory, I had to wait a few weeks but I was ok
MARGARET Dydek6/7/23
Repeat Customer
5.00 star rating
Hectpr Gutierrez was very helpful in assisting me in selecting a car. Karl Erazo did the financing,and he looked for discounts. Esther Garza showed me the features of the dashboard and was VERY helpful. I would not be able to figure out all the features by myself. It pays to be a repeat customer! (this is our third vehicle from Fred Haas).
Hectpr Gutierrez was very helpful in assisting me in selecting a car. Karl Erazo did the financing,and he looked for discounts. Esther Garza showed me the features of the dashboard and was VERY helpful. I would not be able to figure out all the
THOMAS BEUKE5/14/23
Repeat Customer
5.00 star rating
Ryan Bullock was friendly, knowledgeable, gave a fair price with no hassle. He got me the car I wanted in one day
Ryan Bullock was friendly, knowledgeable, gave a fair price with no hassle. He got me the car I wanted in one day

Toyota Highlander platinum 2023

Marilyn Matney12/15/22
5 star rating
We are a repeat CarPro VIP to Fred Haas Toyota World. Our first vehicle, a 2022 Highlander, was declared a total loss in early Dec (and it was only 6 months old...). We were so pleased with our hassle-free (i.e., haggle-free) experience at Fred Haas Toyota World that we returned to the same salesperson. He was able to secure us a new 2023 Highlander coming in January. If only the total loss insurance process were so easy! We are so appreciative of our Fred Haas Toyota World salesperson and his help with finding a new vehicle during this tough time of inventory shortages.
We are a repeat CarPro VIP to Fred Haas Toyota World. Our first vehicle, a 2022 Highlander, was declared a total loss in early Dec (and it was only 6 months old...). We were so pleased with our hassle-free (i.e., haggle-free) experience at Fred Haas
Lenny Smith12/5/22
5 star rating
Great buying experience.
Great buying experience.
James Langford11/7/22
5 star rating
they were awesome we had Fernando help us with the purchase really great drove 51 miles one way it was worth it we have another Toyota dealership in Manvel that had bad reviews and thought I talk to people and listen to the car pro shell really helped out thanks everyone on the car pro show Jerry Kevin everyone else thank y’all so much
they were awesome we had Fernando help us with the purchase really great drove 51 miles one way it was worth it we have another Toyota dealership in Manvel that had bad reviews and thought I talk to people and listen to the car pro shell really
Eddy Cox10/10/22
5 star rating
Absolutely the best I’ve ever dealt with. Ryan and Nate were great to deal with I will go back to them the next time around for sure.
Absolutely the best I’ve ever dealt with. Ryan and Nate were great to deal with I will go back to them the next time around for sure.
Rick Reed9/11/22
5 star rating
The salesman was Ryan Bullock. I was helping my girlfriend buy a new car. She had recently had an accident and her car was a total loss. She was very frustrated with the car salespeople she had been talking to, when I decided to step in and help. Ryan Bullock with Fred Haas Toyota World returned my request and everything went as I had hoped. My girlfriend picked up her car and told me to write a recommendation for Ryan and tell everyone that she could not have been treated better, She couldn’t say enough kind things about Ryan and the ease of dealing with him and the overall experience. I take my hat off to Ryan and Jerry along with the rest of the CarPro family.
The salesman was Ryan Bullock. I was helping my girlfriend buy a new car. She had recently had an accident and her car was a total loss. She was very frustrated with the car salespeople she had been talking to, when I decided to step in and help.
Susan West7/7/22
5 star rating
I have been happy with the attention I have received from Kyle. Getting a new hybrid Highlander in today's new car market is quite the challenge. He has been patiently keeping an eye out for the vehicle I want while keeping me informed.
I have been happy with the attention I have received from Kyle. Getting a new hybrid Highlander in today's new car market is quite the challenge. He has been patiently keeping an eye out for the vehicle I want while keeping me informed.
Robert Decker4/11/22
Repeat Customer
5 star rating
They do not have a Tacoma TRD Pro in stock and put me on the waiting list.
They do not have a Tacoma TRD Pro in stock and put me on the waiting list.
John Hamilton4/11/22
5 star rating
Ryan Bullock was very professional, direct and to the point, no funny business. Highly recommend Ryan Bullock.
Ryan Bullock was very professional, direct and to the point, no funny business. Highly recommend Ryan Bullock.
August Wunderlich3/20/22
5 star rating
They did a great job showing me my options and offering to put me on a list for a car in transit. I ultimately bought a Bronco Sport from Jorge at Tomball Ford.
They did a great job showing me my options and offering to put me on a list for a car in transit. I ultimately bought a Bronco Sport from Jorge at Tomball Ford.
Douglas Swift2/10/22
Repeat Customer
5 star rating
Submitted the form/email. Received a call from Nate Murphy. Looking for a Sienna AWD, soft tex interior (to handle grandkids). Nate called same day and his assistant followed up and set up a test drive for tomorrow (I'll be passing through Houston). Great experience so far. Other dealers offered no test drives or hopes of procuring an AWD Sienna. Love the show (faithfully listening every Saturday, both the Dallas and national shows).
Submitted the form/email. Received a call from Nate Murphy. Looking for a Sienna AWD, soft tex interior (to handle grandkids). Nate called same day and his assistant followed up and set up a test drive for tomorrow (I'll be passing through Houston).
Arthur Ross1/2/22
Repeat Customer
4 star rating
I have had a good experience with Ryan Bullock; however, I have yet to meet Nate Murphy. We are living in times of uncharted waters so I do understand the car buying experience will be quite different from what we all are accustomed. I have not received my Tundra yet but I will make it a point to visit with Nate before closing this deal.
I have had a good experience with Ryan Bullock; however, I have yet to meet Nate Murphy. We are living in times of uncharted waters so I do understand the car buying experience will be quite different from what we all are accustomed. I have not
Eddie W Lawless11/22/21
5 star rating
Micheal is a great guy and really took good care of us.
Micheal is a great guy and really took good care of us.
Ben Tillison9/29/21
5 star rating
Excellent experience. Car driven and bought in a couple of hours.
Excellent experience. Car driven and bought in a couple of hours.
David Herman9/10/21
2 star rating
Never met Nate. Not sure this is a real person. Contacted by Ryan Bullock but unable to connect on two scheduled appointments I kept. At first appointment Christian Brown assisted me. He was pleasant and helpful to deal with, but we were not able to work an agreement at that initial appointment.
Never met Nate. Not sure this is a real person. Contacted by Ryan Bullock but unable to connect on two scheduled appointments I kept. At first appointment Christian Brown assisted me. He was pleasant and helpful to deal with, but we were not able to
Mario Marcos6/18/21
1 star rating
I've reached to both individuals (one through CarProUSA contact) and have had no response in 2 weeks.
I've reached to both individuals (one through CarProUSA contact) and have had no response in 2 weeks.
Chuck Waite5/8/21
5 star rating
Very easy to work with. Everything except trade-in final appraisal was completed over the telephone or through email
Very easy to work with. Everything except trade-in final appraisal was completed over the telephone or through email
Amy Belair4/15/21
5 star rating
Great experience. Quickest I've ever gone through a dealership! Very friendly and knowledgeable.
Great experience. Quickest I've ever gone through a dealership! Very friendly and knowledgeable.
Hank Watson4/3/21
4 star rating
Miguel Castaneda wasn't as forthcoming with answers to questions as I would have liked. I don't think he knew Infiniti that well. They are not a Infiniti dealer.
Miguel Castaneda wasn't as forthcoming with answers to questions as I would have liked. I don't think he knew Infiniti that well. They are not a Infiniti dealer.
Kerry Groening5/14/24
Repeat Customer
4.67 star rating
Clean, quick cash deal
Clean, quick cash deal

Used2023 Toyoya Camry

Erik Shoberg3/31/24
Repeat Customer
5.00 star rating
The purchase of my new 4Runner was so easy using the CarPro process. There was no haggling and the staff was fantastic to work with. Ryan Bullock and Peter Cardona made the process enjoyable. Will only use this process for my future purchases.
The purchase of my new 4Runner was so easy using the CarPro process. There was no haggling and the staff was fantastic to work with. Ryan Bullock and Peter Cardona made the process enjoyable. Will only use this process for my future purchases.

2024 4Runner

Milton Bertrand2/7/24
Repeat Customer
5.00 star rating
It was good working with Christian. He met me when I came in. He showed me cars based on the model I was interested in and found a very nice clean 2022 model. Christian worked with me through the entire process. A good car buying experience.
It was good working with Christian. He met me when I came in. He showed me cars based on the model I was interested in and found a very nice clean 2022 model. Christian worked with me through the entire process. A good car buying experience.

Toyota Camry SE

Steve Simons2/6/24
Repeat Customer
4.67 star rating
Miguel Briones was our CarPro professional and was very helpful and accomodating during the purchase process. He was available to answer any questions I had via text or email. Overall, the experience was top notch.
Miguel Briones was our CarPro professional and was very helpful and accomodating during the purchase process. He was available to answer any questions I had via text or email. Overall, the experience was top notch.

Toyota Tundra 1794 HY

Christopher Ellis1/25/24
Repeat Customer
5.00 star rating
It was a Great Experience I had to wait because of the model vehicle just getting released but it was worth the wait! This service is awesome
It was a Great Experience I had to wait because of the model vehicle just getting released but it was worth the wait! This service is awesome

Toyota Grand Hylander

Nelson Muhoberac1/23/24
Repeat Customer
4.67 star rating
I asked for 'out the door price' from our first conversation with Ryan Bullard with no dealer add-ons, he agreed. At the end, the sales manager (not Ryan) tried to add dealer add-ons back into the deal. I told him no and he dropped the issue very quickly.
I asked for 'out the door price' from our first conversation with Ryan Bullard with no dealer add-ons, he agreed. At the end, the sales manager (not Ryan) tried to add dealer add-ons back into the deal. I told him no and he dropped the issue very

2022 Toyota 4Runner (I call it a "Forever Runner")

Andrew Jackura1/23/24
Repeat Customer
4.33 star rating
Very responsive salesman. I just decided not to pull the trigger.
Very responsive salesman. I just decided not to pull the trigger.
Val Arbona1/9/24
Repeat Customer
5.00 star rating
Quick response. Friendly. Provided information we requested but allowed us space and time to make a decision. We are retired and decided to hold onto our Toyota vehicle instead of replacing with another Toyota vehicle.
Quick response. Friendly. Provided information we requested but allowed us space and time to make a decision. We are retired and decided to hold onto our Toyota vehicle instead of replacing with another Toyota vehicle.
Sean Lackey12/16/23
Repeat Customer
5.00 star rating
I was contacted by Ryan Bullock almost immediately. Told him what I was thinking about and he sent me a build sheet of an exact model coming in within a week or two. That was on Friday. Car came in early, that next Monday, went up for a test drive at lunch, discussed with spouse that evening, decided to get it, was in my garage Tuesday night. Had an efficient, friendly and enjoyable purchase experience.
I was contacted by Ryan Bullock almost immediately. Told him what I was thinking about and he sent me a build sheet of an exact model coming in within a week or two. That was on Friday. Car came in early, that next Monday, went up for a test drive

Toyota GR Corolla

Jeremy Stringer12/6/23
Repeat Customer
4.00 star rating
Looking back on it, the information I was looking for (lease) option for my dad, FHTW could have communicated this information over the phone. When I go to the store the rates were too high.
Looking back on it, the information I was looking for (lease) option for my dad, FHTW could have communicated this information over the phone. When I go to the store the rates were too high.
Danny Allan11/10/23
Repeat Customer
5.00 star rating
I was interested in the Grand Highlander and they had trouble locating one for me. They are in demand and in short supply.
I was interested in the Grand Highlander and they had trouble locating one for me. They are in demand and in short supply.
JOHN CHIOLES10/16/23
Repeat Customer
4.00 star rating
FRED HAAS TOYOTA WORLD CLOSED on Saturday, we headed over to the Fred HAAS cOUNTRY ON 249. Surprised about the Rav4 Hybrid XLE Premium, it checked off all the boxes. They low balled us on the trade-in for $14K but came up to $23k when I presented the CarMax offer. I felt that was underhanded. Seems like the CARPRO system is a lead and not anything more than what I could have gotten on my own.
FRED HAAS TOYOTA WORLD CLOSED on Saturday, we headed over to the Fred HAAS cOUNTRY ON 249. Surprised about the Rav4 Hybrid XLE Premium, it checked off all the boxes. They low balled us on the trade-in for $14K but came up to $23k when I presented
Brenda Kruger9/16/23
Repeat Customer
5.00 star rating
I worked with Ryan Bullock through phone, message and email. I told him exactly what I was looking for and he kept me updated untill he found just what I wanted. With the car market being short on inventory, I had to wait a few weeks but I was ok with that. We were in and out in less than three hours. My son will need a new car in a few months and I will be sending him to Ryan for his purchase.
I worked with Ryan Bullock through phone, message and email. I told him exactly what I was looking for and he kept me updated untill he found just what I wanted. With the car market being short on inventory, I had to wait a few weeks but I was ok
Teresa Triche7/29/23
Repeat Customer
5.00 star rating
I dealt with Ryan B from Fred Haas .. He was excellent .. really took car of me ..... texted me about the car .. showed me around and did everything possible to make the experience easy.... He is great.... Also, Esther Garza was fantastic about helping me understand the features on my new car. Great service... Great people. highly recommend Fred Hass
I dealt with Ryan B from Fred Haas .. He was excellent .. really took car of me ..... texted me about the car .. showed me around and did everything possible to make the experience easy.... He is great.... Also, Esther Garza was fantastic about

2023 Rav 4 Hybrid

Mark Brunner4/29/23
Repeat Customer
5 star rating
Hector Gutierrez went above and beyond to ensure the width of the car (side mirrors extended) was narrow enough to fit in my split garage. It was also the best buying experience I’ve ever had.
Hector Gutierrez went above and beyond to ensure the width of the car (side mirrors extended) was narrow enough to fit in my split garage. It was also the best buying experience I’ve ever had.

Toyota 4Runner

Deanna Beck12/16/22
5 star rating
A very smooth and pleasant experience with Miguel.
A very smooth and pleasant experience with Miguel.
David Watson12/3/22
Repeat Customer
5 star rating
Ryan Bullock at Fred Haas Toyota in Spring, TX was wonderful to work with. As soon as they had the vehicle we wanted, we bought it. Great experience!
Ryan Bullock at Fred Haas Toyota in Spring, TX was wonderful to work with. As soon as they had the vehicle we wanted, we bought it. Great experience!
David Watson11/16/22
Repeat Customer
5 star rating
I was contacted quickly by Ryan Bullock, Internet Sales Manager, and have been in contact with him. He knows what I want and will notify me as soon as he gets my preferred vehicle in stock. So far so good.
I was contacted quickly by Ryan Bullock, Internet Sales Manager, and have been in contact with him. He knows what I want and will notify me as soon as he gets my preferred vehicle in stock. So far so good.
robert bouman9/26/22
Repeat Customer
4 star rating
didn't like "nonrefundable" earnest money deal so opted to pass. Didn't talk with sales mgr as I went in to kick the tires sort of visit. Salesman called said he had one model I was interested in but to small. said he will call when they get 6 cy camery.
didn't like "nonrefundable" earnest money deal so opted to pass. Didn't talk with sales mgr as I went in to kick the tires sort of visit. Salesman called said he had one model I was interested in but to small. said he will call when they get 6 cy
Linda Graham9/20/22
5 star rating
I have to give Fredd Haas Toyota and my Salesman Erick Doerr a five star review for the outstanding service I received at the dealership. My paperwork was finished in about 1 1/2 hours and I could have walked out happy. I bought a used Lexus NX and had no idea how to operate the screen or other devices on the SUV. My salesman Erick Doerr stayed with me all afternoon and had me comfortable to operate the vehicle safely once I left. I have never had such outstanding service with a car purchase previously and I will be back at Fred Haas when the time comes for my next vehicle. Sincerely, Linda Graham
I have to give Fredd Haas Toyota and my Salesman Erick Doerr a five star review for the outstanding service I received at the dealership. My paperwork was finished in about 1 1/2 hours and I could have walked out happy. I bought a used Lexus NX and
Nicole Kosler6/8/22
5 star rating
I did not deal with Nate Murphy directly but with Ryan Bullock. He was a pleasure to work with, not pushy at all. Showed us a new highlander for a great price that he quoted us through email and we drove away with it. Worth the 2 hour drive it was for us to get to this dealership!
I did not deal with Nate Murphy directly but with Ryan Bullock. He was a pleasure to work with, not pushy at all. Showed us a new highlander for a great price that he quoted us through email and we drove away with it. Worth the 2 hour drive it was
michael reilly5/4/22
3 star rating
I did not see Nate Murphy, I made the purchase with Hector Gutierrerrez , did I see the wrong guy, could I have gotten a better deal if Nate handled the deal ?? I didn’t get what I expected with my trade in could I have received more with Nate ?? That was the only pressure I felt .
I did not see Nate Murphy, I made the purchase with Hector Gutierrerrez , did I see the wrong guy, could I have gotten a better deal if Nate handled the deal ?? I didn’t get what I expected with my trade in could I have received more with Nate ??
Jarrell Harris Jr4/10/22
5 star rating
The visit with Toyota World was only about a lease issue I have with Haas Toyota Country. Toyota Country is trying to add on a “Management Fee” since I wish to purchase the car at the end of the lease. That fee is not in my lease agreement. Salesman said the fee could be as much as $1000 and could not explain fully what the fee was for. Jerry Reynolds suggested I contact Nate Murphy at Haas Toyota World. An associate of Nates ,Ryan, contacted me the very next day and said that the fee was not right and that at the end of my lease to come see him and that I can do the transaction with him. I have purchased two Toyota’s from Toyota World in the past and will do my next new purchase with the Nate -Ryan team. I appreciate them saying they will do the right thing and not try to scam me. Toyota Country you are permanently out of my life and Toyota World you are my forever friend .
The visit with Toyota World was only about a lease issue I have with Haas Toyota Country. Toyota Country is trying to add on a “Management Fee” since I wish to purchase the car at the end of the lease. That fee is not in my lease agreement. Salesman
al ponce4/4/22
5 star rating
Very large dealership. I was helped by Ed Salazar. Very nice people. I put a deposit down for a 2022 Venza. It should arrive in 6-8 weeks. I'll let you all know then.
Very large dealership. I was helped by Ed Salazar. Very nice people. I put a deposit down for a 2022 Venza. It should arrive in 6-8 weeks. I'll let you all know then.
Douglas Snyder1/21/22
5 star rating
My truck buying experience was exceptional couldn't be happier. My thanks to Ryan Bullock, Mike Hogan for during all the leg work and Dainel in finance. Very happy with the red 2020 Tundra.
My truck buying experience was exceptional couldn't be happier. My thanks to Ryan Bullock, Mike Hogan for during all the leg work and Dainel in finance. Very happy with the red 2020 Tundra.
Raja Kanthadai1/13/22
5 star rating
I want to write to you to share my experience on the Toyota Corolla car that I recently bought from Fred Haas Toyota , with the help of CarProUsa. It was easily my best car buying experience that I have had in my life ( I am 49 years old). The dealer was very upfront with pricing with no surprises until the end. Although it took more than 45 days for the car to reach the Dealer lot, the salesman kept me informed throughout the 45 day waiting period. I would definitely give a 5 star rating to the car dealer and its salesman Ryan Bullock.
I want to write to you to share my experience on the Toyota Corolla car that I recently bought from Fred Haas Toyota , with the help of CarProUsa. It was easily my best car buying experience that I have had in my life ( I am 49 years old). The
Amanda Laudermilk11/22/21
1 star rating
My CarProUSA experience was NOT a VIP experience! Ryan Bullock could not have acted LESS interested in helping me. He rarely returned my calls, did not set up an appointment, and rarely communicated. He didn't remember my name or car info I was interested in purchasing. I only had 2 conversations with him and I had to initiate both. My last conversation was on Friday (Nov. 19th) for 5 minutes in which he said he would "move some things around and get back to me in about an hour." I never heard from him. I visited Don Magill Toyota in Katy on Saturday and was greeted and promised a car within 10 days. I then received a text this morning from Ryan saying he couldn't find the car and would I accept another color? I didn't respond to him because I was at Mac Haik Toyota where I purchased the RAV4 XSE Hybrid that I wanted. Ryan Bullock was a HUGE disappointment as a CarProUSA Representative! I wasted an entire week trying to communicate with him. CarProUSA deserves better representation!
My CarProUSA experience was NOT a VIP experience! Ryan Bullock could not have acted LESS interested in helping me. He rarely returned my calls, did not set up an appointment, and rarely communicated. He didn't remember my name or car info I was
William Gafford10/1/21
5 star rating
pretty good experience. I didn't get as much of a discount as I had hoped, but found the car i wanted.
pretty good experience. I didn't get as much of a discount as I had hoped, but found the car i wanted.
Omar Diaz de Leon9/9/21
5 star rating
No new Tacomas TRD Sport available but Ryan Bullock is searching. Thanks for the effort.
No new Tacomas TRD Sport available but Ryan Bullock is searching. Thanks for the effort.
Chris Courtney8/15/21
Repeat Customer
5 star rating
Met Jordan. Good experience. Been in touch with Ryan. Have not met Mr. Murphy. Been kicking the tires so to speak. Waiting on more inventory plus end of the year.
Met Jordan. Good experience. Been in touch with Ryan. Have not met Mr. Murphy. Been kicking the tires so to speak. Waiting on more inventory plus end of the year.
charles Brenham5/7/21
5 star rating
Ryan gave a straightforward out the door price with no surprises. Easy transition
Ryan gave a straightforward out the door price with no surprises. Easy transition
Michael Wagoner4/24/21
5 star rating
No pressure, honest, open allowed us to see and drive what we asked for. Didn't lease because the models that Toyota is making didn't click all our boxes. The process was GREAT. Everything Jerry talks about is true!
No pressure, honest, open allowed us to see and drive what we asked for. Didn't lease because the models that Toyota is making didn't click all our boxes. The process was GREAT. Everything Jerry talks about is true!
Philip Chapman3/23/21
5 star rating
Fred Haas Toyota and Ryan (and Ashley) were absolutely PHENOMENAL!!! We never once had to worry about not being happy with the quoted sale price of my new 2021 Tundra CrewMax 4x4. I even checked with my local dealer (from whom we have bought before) for a comparable deal but they couldn't compete. Talked back/forth for about a week, starting on Sunday, trying to find a truck in their inventory that met my requirements (and even second-guessing the Voodoo Blue color I originally wanted). I stuck with the original color and picked it up on Friday night. Absolutely couldn't be happier and expect that we'll certainly go back to FHT for any future Toyotas! As my first time dealing with FHT (although I've bought Toyotas from two different Houston-area dealers previously), they exemplify the CarPro mentality of establishing a customer for life. Incredibly pleasing experience and I continue to be surprised by their commitment in subsequent conversations with them since the sale.
Fred Haas Toyota and Ryan (and Ashley) were absolutely PHENOMENAL!!! We never once had to worry about not being happy with the quoted sale price of my new 2021 Tundra CrewMax 4x4. I even checked with my local dealer (from whom we have bought before)
tim fisher3/21/21
5 star rating
Good communication from start to finish. Unable to drive away on Sunday 3/21 due to an issue that needed to be looked at by the shop. Jordan delivered the vehicle to my house on Monday 3/22.
Good communication from start to finish. Unable to drive away on Sunday 3/21 due to an issue that needed to be looked at by the shop. Jordan delivered the vehicle to my house on Monday 3/22.
Jonathan Sawyer4/19/24
Repeat Customer
4.67 star rating
I showed up without making an appointment, so I may have thrown people off a bit. The vehicles we looked at were reasonably priced in my opinion and Mr. Brown was knowledgeable. The trade in value for my vehicle was extremely low at Fred Haas though. Still a bit low with the car pro recommended people. Ultimately carmax had reasonably priced and bigger selection of slightly used Highlanders and trade in was $4500 more than Toyota world and $1500 more than the car pro recommended people to sell car to. With the extra tax incentive to trade vs taking cash to get a car elsewhere , it only made sense to trade in to carmax.
I showed up without making an appointment, so I may have thrown people off a bit. The vehicles we looked at were reasonably priced in my opinion and Mr. Brown was knowledgeable. The trade in value for my vehicle was extremely low at Fred Haas
Rick C3/11/24
Repeat Customer
5.00 star rating
I walked into Fred Haas with my certificate and was immediately met by a sales manager. I was assigned to Mrs Jassoo. She was very helpful and checked the inventory for me. Nothing was found but she said she would keep looking. I left her a list of what I was looking for and told her I would be looking too. I found my vehicle a few nights ago and emailed her to let her know and to thank her for her help. She was excellent in every way.
I walked into Fred Haas with my certificate and was immediately met by a sales manager. I was assigned to Mrs Jassoo. She was very helpful and checked the inventory for me. Nothing was found but she said she would keep looking. I left her a list of
Bob Carman2/6/24
Repeat Customer
5.00 star rating
Ryan was very professional and helpful. Answered all my questions patiently. I never felt rushed and got the car I wanted
Ryan was very professional and helpful. Answered all my questions patiently. I never felt rushed and got the car I wanted

Toyota Highlander

Mary/Michael Cudd1/31/24
Repeat Customer
5.00 star rating
Very good experience. This is the 2nd vehicle I’ve bought from this dealership with the car-pro show.
Very good experience. This is the 2nd vehicle I’ve bought from this dealership with the car-pro show.

Camry SE Hybrid

Keith Knabe1/24/24
Repeat Customer
5.00 star rating
Our sales rep at Fred HaasToyota world was Ryan Bullock. He was very knowledgeable. No nonsense, no sales pitches. Really pleasant to deal with. Fred Haas gave us a good price too. So we were happy with the purchase.
Our sales rep at Fred HaasToyota world was Ryan Bullock. He was very knowledgeable. No nonsense, no sales pitches. Really pleasant to deal with. Fred Haas gave us a good price too. So we were happy with the purchase.

2024 Corolla cross hybrid

John Watson1/23/24
Repeat Customer
4.00 star rating
The finance guy apparently did not realize that was supposed to get Car Pro pricing on the extended warranty so I had to screw around with him to make the deal on that.
The finance guy apparently did not realize that was supposed to get Car Pro pricing on the extended warranty so I had to screw around with him to make the deal on that.

Toyota Highlander

Alan Alberts1/23/24
Repeat Customer
4.33 star rating
Dana was very helpful. Did not buy a car from this dealer because the vehicle we wanted was not in stock.
Dana was very helpful. Did not buy a car from this dealer because the vehicle we wanted was not in stock.
Steven Rutherford12/20/23
Repeat Customer
4.33 star rating
Ryan was very responsive and not high pressure at all. He was very knowledgeable about Toyota products. We went to the dealership at 4:45 pm not expecting to do a deal that day and drove out with the car around 7:15. Very easy! We did a lease and I don't think we got a deal any better than if we walked in off the street; but, the car buying experience was the best and least stressful that I have ever had.
Ryan was very responsive and not high pressure at all. He was very knowledgeable about Toyota products. We went to the dealership at 4:45 pm not expecting to do a deal that day and drove out with the car around 7:15. Very easy! We did a lease and I

2024 Toyota Highlander Limited AWD

EDWARD MATULA12/10/23
Repeat Customer
5.00 star rating
I appreciated the upfront and quick negotiating process at the dealership with Christian Brown. I was not entirely happy with the trade in value of the cars I traded in, but they were reasonable, (in fairness, I am never happy with trade in valuation.) Christian made sure there was a Corolla on the lot since I made a 3 hour trip through rush hour traffic to make it to the dealership and still held it even though I was an hour late. There were no unexpected add-ons at signing for the car, and no pressure to add extras like an extended warranty. Christian stayed late and helped us get the electronics paired up with my phone and even answered questions on his day off the next day about issues I was having. Thank you very much Christian! This was probably the best experience I have had buying a car. I would recommend this dealership to anyone buying a new Toyota.
I appreciated the upfront and quick negotiating process at the dealership with Christian Brown. I was not entirely happy with the trade in value of the cars I traded in, but they were reasonable, (in fairness, I am never happy with trade in
Wayne Rybak11/22/23
Repeat Customer
5.00 star rating
Did hear back pretty quickly from Ryan Bullock. He was very nice and knowledgeable. I found a used vehicle at another dealer however. No reflection on Ryan, but didn’t find a suitable car at the time I was looking. Would definitely recommend him!
Did hear back pretty quickly from Ryan Bullock. He was very nice and knowledgeable. I found a used vehicle at another dealer however. No reflection on Ryan, but didn’t find a suitable car at the time I was looking. Would definitely recommend him!
Joe Nwobodo10/30/23
Repeat Customer
5.00 star rating
I worked with Mr. Christian Brown. He was very professional. He is very knowledgeable about the truck that I was looking for. He explained all the options and categories of the Tundra to me. I was in and out of the dealership within 2 hours. That was my best car buying experience ever. I loved my VIP experience!!
I worked with Mr. Christian Brown. He was very professional. He is very knowledgeable about the truck that I was looking for. He explained all the options and categories of the Tundra to me. I was in and out of the dealership within 2 hours. That

2024 Toyota Tundra

Lauren Hoke10/2/23
Repeat Customer
5.00 star rating
The Car Pro Dealer Ryan "Sunshine" was a great experience. We decided on a different car brand, but would certainly do business through carpro with Ryan at Fred Haas Toyota World in the future
The Car Pro Dealer Ryan "Sunshine" was a great experience. We decided on a different car brand, but would certainly do business through carpro with Ryan at Fred Haas Toyota World in the future
Marc Bateman8/3/23
Repeat Customer
5.00 star rating
Ryan was great to work with and let us know what to expect and when he would get back to us. Reading others experiences buying a car in this market I am so glad we used a carpro friend. I would highly recommend it to anyone.
Ryan was great to work with and let us know what to expect and when he would get back to us. Reading others experiences buying a car in this market I am so glad we used a carpro friend. I would highly recommend it to anyone.

Toyota corolla hybrid

Steve & Ida Krause6/6/23
Repeat Customer
5.00 star rating
Jim Wilkinson and Ryan Bullock were outstanding! They gave us the CarPro VIP treatment right after we reached out to them. We purchased a 2023 Toyota Sequoia that we love! Thank you CarPro and Fred Haas Toyota World!
Jim Wilkinson and Ryan Bullock were outstanding! They gave us the CarPro VIP treatment right after we reached out to them. We purchased a 2023 Toyota Sequoia that we love! Thank you CarPro and Fred Haas Toyota World!

Toyota Sequoia

Joe Louviere4/23/23
Repeat Customer
5 star rating
The person was helpful but you didn’t have the truck, I guess.
The person was helpful but you didn’t have the truck, I guess.
Greg Johnson12/7/22
Repeat Customer
4 star rating
Chris Tate , Josh, Denise, Alli All pleasant to work with. Overall great experience. Only negative having the car, price agreed on 3 days, before, the whole process took 2.5 hours
Chris Tate , Josh, Denise, Alli All pleasant to work with. Overall great experience. Only negative having the car, price agreed on 3 days, before, the whole process took 2.5 hours
Michael Wilhite11/25/22
Repeat Customer
5 star rating
Jim Wilkinson, Jimmy Nguy, and Ryan at Fred Haas Toyota World were great to work with. No pressure, very accommodating on appointments and seemingly transparent. Due to CarPro all the market adjustments were waived, which was a great financial benefit. I have already recommend CarPro to several people and will leverage CarPro’s dealer relationships again in the future!
Jim Wilkinson, Jimmy Nguy, and Ryan at Fred Haas Toyota World were great to work with. No pressure, very accommodating on appointments and seemingly transparent. Due to CarPro all the market adjustments were waived, which was a great financial
David Stroud11/1/22
5 star rating
Fantastic experience with Ryan
Fantastic experience with Ryan
Terryf Suprean9/22/22
5 star rating
I was looking for a rather rare bird, a Tacoma Limited. No one in the Houston area had one and most dealers just tried to sell me an SR5. However Ryan Bullock located one and it took about 5 days to get here but he kept me posted by phone or email. It did arrive when he said and I was told to come look at it with no obligation to buy. With the current market as it is, I payed a little more than expected. But all in all it is the exact car and color I was looking for. Kudos to Fred Haas Toyota.
I was looking for a rather rare bird, a Tacoma Limited. No one in the Houston area had one and most dealers just tried to sell me an SR5. However Ryan Bullock located one and it took about 5 days to get here but he kept me posted by phone or email.
Phillip Hammons8/10/22
1 star rating
Just received an email from them that they would look and then no response after. I put a deposit down on a vehicle at another dealership.
Just received an email from them that they would look and then no response after. I put a deposit down on a vehicle at another dealership.
They have had communications and we do not have the color or model he is looking for. An order would be the only way since all incoming are pre-sold (and none of those are his color preference).
David Kettler5/27/22
5 star rating
Great service from sales to finance, Nate Murphys team goes the extra mile. Kept us up to date on the 2022 Rav 4 Xse hybird that took about two months to come in . My wife wanted a specific color and did not mind the short wait. It was a great experience and really appreiciate the recomendation of this dealership! Thank you so much, we even got an extra $500 discount for owner loylaty. No mark ups, super transparent. They gained a coustomer for life!!
Great service from sales to finance, Nate Murphys team goes the extra mile. Kept us up to date on the 2022 Rav 4 Xse hybird that took about two months to come in . My wife wanted a specific color and did not mind the short wait. It was a great
Matthew McDowell4/11/22
2 star rating
Never spoke to Nate Murphy. Was handed over to Ryan. Wanted new Avalon. Was told one was on the way. Asked for monroney sticker and bottom line out the door price. Offer was MSRP plus $1800. In dealer add ons. Might have done MSRP, but didn't want the add ons.
Never spoke to Nate Murphy. Was handed over to Ryan. Wanted new Avalon. Was told one was on the way. Asked for monroney sticker and bottom line out the door price. Offer was MSRP plus $1800. In dealer add ons. Might have done MSRP, but didn't want
Judy Crocker4/6/22
Repeat Customer
5 star rating
As usual I had a great experience. Nate referred me to Ryan Bullock. I needed a Corolla hybrid LE and I didn’t expect there to be any available after hearing all your info. He told me that they had a shipment coming in today and then on the 15th. I had very specific wants that I didn’t want any extra packages, but blind spot monitoring would be great. Color didn’t matter. I met him on Monday and he called me today Wednesday and said there was one coming that met my criteria. He tagged it for me. It’s perfect timing as it should be ready by the first of May. My son from California is coming in for Mother’s Day and will drive it back to California. The dealers there were adding $3000 to $5000 to MSRP. Of course Fred Haas does not for your customers. In this market that’s incredible.
As usual I had a great experience. Nate referred me to Ryan Bullock. I needed a Corolla hybrid LE and I didn’t expect there to be any available after hearing all your info. He told me that they had a shipment coming in today and then on the 15th. I
Johnny Smith3/17/22
5 star rating
I never made it there they didn’t have any cars I was interested in
I never made it there they didn’t have any cars I was interested in
Tarvin Robertson1/19/22
4 star rating
Jordan and Robert were wonderful to work with. Made it easy to purchase and have car delivered. I would have given a 5 Star rating, however, Dealership stated there were no incentives for CarPro VIP members due to inventory shortages. If this is the case, CarPro should suspend endorsement until dealership can provide benefits CarPro offers.
Jordan and Robert were wonderful to work with. Made it easy to purchase and have car delivered. I would have given a 5 Star rating, however, Dealership stated there were no incentives for CarPro VIP members due to inventory shortages. If this is the
Billy Farrell11/28/21
Repeat Customer
5 star rating
Still looking but we are in communication !!
Still looking but we are in communication !!
JOSHUA LACKEY10/19/21
5 star rating
My wife and I didn't get a chance to meet with Nate; but met with Ryan Bullock who was great to deal with. He had the truck we were interested pulled by the doors and ready to test when we arrived. The negotiations went smoothly and we ended up purchasing the truck we went to see and traded our vehicle at the same time.
My wife and I didn't get a chance to meet with Nate; but met with Ryan Bullock who was great to deal with. He had the truck we were interested pulled by the doors and ready to test when we arrived. The negotiations went smoothly and we ended up
Lynette Meyer9/17/21
3 star rating
I know these are difficult times so I gave them a 3 instead of lower. Previously you assisted us with purchasing a Subaru Assent at Gilman in Houston (Manny) who was a 5 plus. I attempted to get an appointment with Ryan at least 4 - 5 days before I got any response. I drove from Missouri City to Fred Haas ( almost an hour) for my appointment today with Ryan. He was not there so they had me talk to a very nice young man who didn't have much of anything to show me. It would have been nice if Ryan would have talked to me by phone explaining that they didn't have what I wanted and would contact me when they do have the inventory. I did not have the VIP experience we had with Gilman Subaru. I personally hope you will reevaluate your Houston area Toyota dealer. Central to the Houston metropolitan would also be appreciated.
I know these are difficult times so I gave them a 3 instead of lower. Previously you assisted us with purchasing a Subaru Assent at Gilman in Houston (Manny) who was a 5 plus. I attempted to get an appointment with Ryan at least 4 - 5 days before I
Bill Wade9/1/21
3 star rating
No vehicle to test drive - that's life these days...
No vehicle to test drive - that's life these days...
Dan Kepple6/7/21
5 star rating
The whole experience was 5 Star. Ryan called us 3 times while we were on the way to update us on the inventory available (did not want us wasting time). We arrived, selected a vehicle and were out of there in record time. Highly recommend this dealership and the overall CarPro experience.
The whole experience was 5 Star. Ryan called us 3 times while we were on the way to update us on the inventory available (did not want us wasting time). We arrived, selected a vehicle and were out of there in record time. Highly recommend this
RICHARD MCCLELLAN5/5/21
5 star rating
BEST EXPERIENCE IN A DEALERSHIP EVER
BEST EXPERIENCE IN A DEALERSHIP EVER
John Layton4/10/21
5 star rating
Michael made the process painless just like I wanted. He provided ALL the leasing numbers just like I asked for. So many dealerships try to hide the leasing numbers until you're ready to sign the papers, but Fred Haas was upfront with every detail. When I arrived at the dealership to sign the papers, everything was just as we agreed upon.
Michael made the process painless just like I wanted. He provided ALL the leasing numbers just like I asked for. So many dealerships try to hide the leasing numbers until you're ready to sign the papers, but Fred Haas was upfront with every detail.
William Richey3/21/21
5 star rating
Ryan has been very informative and patient. Have not yet acquired a new vehicle.
Ryan has been very informative and patient. Have not yet acquired a new vehicle.

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