Become a Certified CarPro 

Calling All Professionals Providing 5-Star Customer Service

At CarPro, we are very selective about the retail automotive professionals we certify to receive our exclusive referred buyers.

If you're serious about providing exceptional customer service and having long-term repeat and referral business, then CarPro may be for you.

Read on to learn more!

Mike Shaw

Certified CarPro since 2006

Honda of Lake Jackson

What is CarPro?


Simply put, CarPro is a referral network. 

At CarPro, we believe that people do business with people they know and trust. We've built a reputation over the last 20 years for providing straight talk about everything cars through our popular radio show, honest vehicle reviews, and other helpful car resources on our highly trafficked website.

CarPro is a community connecting car lovers to certified CarPro dealers (CarPros) that guarantee customers an exceptional car-buying experience.

Why CarPro?

CarPro delivers referrals to our exclusive, certified CarPros—and they've told us these referrals have a close rate at upwards of 80%.

Build Your Referral Engine


CarPro customers are more than a buyer.


Working with a CarPro referral is like getting a phone call from a friend who wants to buy a car from you. When a CarPro referral shows up at your dealership they are not only likely to buy a car, they also provide other benefits.

Once a buyer has a positive experience with you, you've started your referral engine.

Word of Mouth

CarPro customers tell friends and family members about their experience, resulting in even more referrals.

Recurring Service Sales

They service their vehicles with the dealers they trust, providing recurring revenue.

Improve CSI Scores

CarPro customers leave positive customer service feedback resulting in higher CSI (consumer satisfaction index) scores.

Lifelong Customers

And they purchase future vehicles from a CarPro™ Certified Dealer.

Real people. Real reviews.

Customer Reviews

7,000+ CarPro Customer Reviews & Counting!

We encourage all CarPro customers to leave their Certified CarPro a review. We follow up with each customer to leave an honest review about their car-buying experience from their Certified CarPro.

What Does this Mean for You?

The more positive car-buying experiences you deliver, the more five-star reviews you'll receive.

The CarPro website compiles and displays all customer reviews. Site visitors can read your reviews on your certified dealer profile page and see your average star rating. 

Benefits of CarPro Reviews:
  • The more positive reviews you collect, the more trust you'll build on your profile page, attracting more customers.
  • Promote your 5-Star reviews on social media, your dealership's website, and via email promotions to your contact database.
  • Get honest feedback from your customers to get a pulse-check on what you're doing well, what you can improve and other insights.
star star star star star
Could not have gone better at Sewell Cadillac of Houston. Exceeded our expectations. Knowledgeable in all aspects of the vehicle. Toured the property and explained all their services. Could believe hi clean their service area was. You could eat off the floors!!! All staff we met was courtesy, friendly and helpful.

Diana Spence

Houston, TX

January 27, 2026

star star star star star
Tyrone Burks at Sam Pack's 5 Star Ford Dallas was knowledgeable and very accommodating. Communication was top notch. I worked with Tyrone because he was a Car Pro team member. I would work with Tyrone again in the future.

Tara Burnett

Dallas, TX

January 23, 2026

star star star star star
Worked with Ivan Ventura at Tustin Hyundai and he was really great. He was friendly, helpful, patient and professional. Initial contact and pricing info was via text and phone. Once we agreed to pricing (lease of vehicle) Ivan went to work to secure a red colored Ionic 5 which was somewhat rare and not in his inventory. By that evening he sent me a text with a picture of the car I wanted sitting at his dealership and asked when I would like to come and get it. He also did a great job and took a lot of time with me to explain and help setup the many features on the car. I have purchased many new cars over my 83 years and working with Ivan and Tustin Hyundai was perhaps the easiest and best I have had.

Arvin Katlen

Tustin, CA

January 28, 2026

star star star star star
The experience with Jonathan at Gilman Subaru Southwest was excellent we loved how quickly and smooth all the process went less than a couple of hours. The purchase has completed and we have the car washed and filled up and ready to go. Thanks Scarboro for helping us get through this process so fast and easy.

Reza Hallimi

Houston, TX

January 25, 2026

star star star star star
Mike McLeod was a HUGE help to my daughter, who needed a new car. He was highly knowledgeable, not at all pushy, was very patient, and walked us through the whole process with great care. We are really grateful for Mike and the great team at Alliance Hyundai.

Steve Nutter

Fort Worth, TX

January 21, 2026

star star star star star
Max Steamer and Eric Petersen at BMW of Plano made this our best car-buying experience. From greeting at arrival to trade-in, to 
negotiations, to pick up everything was professional and efficient.

Donald McKay

Plano, TX

January 29, 2026

star star star star star
All we can say is WOW! It was a great experience to work with Kelly at Classic Chevrolet on Hwy 6. She was very responsive when communicating with us and she did not pressure us at all. We spent several hours with her test driving several different trim packages of the Traverse, before leaving for the day to talk about the options.   A week later we contacted her about what we had decided and she located the perfect vehicle for us. They worked with us on the price and got us to where we felt comfortable. We cannot say enough about Kelly, Lloyd, and the other managers who assisted us at Classic. They made the process press free and easy.

Kenneth Cockrill

Houston, TX

January 25, 2026

star star star star star
I arrived at McCombs Ford West at my appointment time. I was greeted immediately by Ken and Curtis. I looked at several Mavericks and chose the one I wanted. A deal was made with little hassle  EZ PZ

Patrick Jaeger

San Antonio, TX

January 26, 2026

star star star star star
I followed the Car Pro process and then called the dealership to get the process started on Thursday and spoke with Jim Feinstein who told me that he would check the pricing on the CX-5 that I wanted. On Friday he called with the pricing I wanted! I made airline reservations for Saturday. Josh, Jim's associate followed up with me in the morning and asked if we would like a ride from the airport to the dealership. Picked me up at the curb, took me to the dealer and two hours later my wife and I were on our way to the beach in our new car with Chick-fil-a provide by the dealer! My wife was happy that we did not get the run around, all went smoothly and loves the car.  I can’t say how terrific and low stress this process was even though we flew 350 miles from Sacramento to get the car!

Scott German

Tustin, CA

January 21, 2026

Our Certified CarPros Say it Best


Start your journey by taking the time to see and hear what some of our long term Certified CarPros say about us!

Troy Kerth, Tustin Hyundai

Certified CarPro Since 2010
Candis May, Jeff Haas Mazda Houston, TX

Certified CarPro Since 2020
Victor Ghassemi, Porsche Downtown LA

Certified CarPro Since 2016

 
Hear from More Certified CarPros

How it Works


If you're curious about learning more about CarPro, take the time to watch the videos below. We believe in complete transparency to make sure you’re a right fit of us, and we’re a right fit for you. 

 

How Much Does CarPro Cost?

The Truth About CarPro

 

Frequently Asked Questions

 

Is CarPro Exclusive?
Why do I need another "Lead Provider"?

If you're serious about delivering 5-Star customer service we want to hear from you!

 

Apply Now