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Certified Carpro Dealer

Rachel Wood

CarPro Manager

719-793-8789

Average Rating 4.8 (83 Reviews)

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Elk Grove Ford

9645 Auto Center Drive Elk Grove CA, 95757

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Connect with Your Selected Certified CarPro

1

Submit the form to notify your selected CarPro that you’d like to set-up an appointment.
2

Rachel Wood and their team will receive your contact info and vehicle preferences (if provided) and reach out to you directly to set-up a time to come into the dealership.
3

Enjoy the ultimate car buying experience!

Reviews (83)

Overall Rating

A great experience, they were very courious , helpful good to purchase from.

Gary Glotfelty

4/16/23

Overall Rating

Yes, we met with Rachel, super sweet young lady, she worked very hard before we got there to match us with a vehicle we are excited to be driving. I would recommend and return to Elk Grove Ford for our next car, Chris Waltz

Chris Waltz

1/4/23

Overall Rating

I just ordered my third vehicle through the excellent service from Rachel. She's been very responsive to my inquiries. and the ordering process was so easy. All three vehicles were ordered over the phone and Rachel was able to answer all my concerns

Rick Barthels

12/14/22

Overall Rating

Great experience meeting with Rachel and David. After test driving the Ranger and discussing the value of our 2018 Lexus RX 350 we decided not to buy at this time. When we are ready to buy we will definitely go to Elk Grove Ford

George Coley

11/30/22

Overall Rating

Met with Rachel the other day. Decided to wait to purchase when ordering opens up again for the Hybrid Maverick. Very nice lady

Dan Kane

11/9/22

Overall Rating

Was notified the car I ordered was in, arrived at dealer to find another vehicle I didn’t order. There was much confusion the original order could not be produced to see what occurred. They had just gone through a dealer purchase and there was to much

Ron Hipp

10/10/22

Overall Rating

Wanted to order a maverick for 2023 was informed that they wanted $2000 over MSRP. I found a closer dealer that would Handle my order for MSRP.

John Scott

9/21/22

Overall Rating

Rachel contacted me and was very pleasant, I ended buying a Honda from another dealer because of the long wait for the Maverick. Even so she wished me the best of luck.

Rick Harse

9/14/22

Overall Rating

We have been thinking about getting a Ford Explorer. I listened to your show last Saturday Morning and you talked about Rachel at Elk Grove Ford. So I signed up for the Priority Pass and then looked for a dealer within a 100 mile Radius of Brentwood Ca.

Barry Schwitters

8/6/22

Overall Rating

I would appreciate a call from a member of your team. I wish to order a Ford Maverick Hybrid as the order banks open August 2nd and would like to know the process required. Please call me, Steve Jackson, (209) 474-1858. Look forward to hearing from you

Stephen Jackson

7/18/22

Overall Rating

Rachel was very responsive.

Ron Mancuso

4/9/22

Overall Rating

I held off submitting this review, as there was an issue with the vehicle we purchased and I wanted to see how it would be resolved. In this transaction we traded a 2015 Edge that had been purchased at EG Ford. Though we liked the vehicle, the flex plate

Faith Alchorn-Selk

3/16/22

Overall Rating

Never met Rachel

Patrick Groark

3/11/22

Overall Rating

Rachel was great. Contacted the next day. Went down to talk to her, asked lots of questions and placed an order for a new truck.....easy and pleasant experience.

mark billeci

2/6/22

Overall Rating

Rachel Wood was very friendly, nice, above and beyond in accomadating my girlfriend's search for a used vehicle. Even though Rachel was very busy dealing with several other customer's business, she was able to give Jennifer a great and easy deal on a

Teo M

1/19/22

Overall Rating

I worked with Car Pro Dealer Rachel Wood. My boyfriend is an avid Car Pro listener and thankfully was able to get me an appointment with Rachel to test drive a couple used vehicles. When we first arrived we met with Rachel right away and while we were

Jennifer Bilstein

1/18/22

Overall Rating

It's too early to tell. We had to order a F350 as they, nor any dealer in the Sacramento area, had the F350 I wanted. It might come in the end of Feb 2022.

Doug Walters

12/18/21

Overall Rating

Difficult time to buy. Rachel did everything she could to get my wife into a new car. Outstanding individual.

Lyle Setter

12/17/21

Overall Rating

I found a 2019 Nissan Murano Platinum on their website and contacted them through the Car Pro website. Rachel Wood quickly responded and we corresponded through email. I provided information and pictures of my 2015 Murano Platinum to trade & to my

Debbie Bogdan

11/30/21

Overall Rating

It will go to a 5 once we find out that the water leak/small puddle left after I park the car is just condensation it will be a 5.

bob speizer

11/22/21

Overall Rating

Rachel & her team were a pleasure to work with! Excellent communication & seamless purchase I highly recommend Elk Grove Ford.

Jeff Baggaley

11/22/21

Overall Rating

Contacted a few times. But didn't have what we needed for a vehicle due to shortages.

Pamela Baker

10/28/21

Overall Rating

Great process i got a great price for trade and they had the vehicle waiting for me to test drive when i arrived at the appointment time! I would recommend them to friends and famiy! Bought used f150 xlt very happy! Dalton Bunker Bangor California

Dalton Bunker

10/22/21

Overall Rating

Best purchase experience we ever had. Rachel handled the order process and her colleague Jason explained the technical aspects of the vehicle. Pleasant, straightforward, no pressure.

Morris Erickson

9/29/21

Overall Rating

Alan at Elk Grove Ford helps to pick out F150 hybrid. He was very patient. When we showed them the CarProUSA ticket recorded Member ID number in our documentation. There were many decisions we need make and Alan help us all the way.

Robert Schuldheisz

8/21/21

Overall Rating

So far so good. I ordered a new Ford Maverick. I haven't purchased it yet as it's being built. I am very pleased with Elk Grove Ford.

Rodney Garrett

7/17/21

Overall Rating

I did my research on all the available packages and options for an F150 Lariat. Rachel asked questions with regard to the options I wanted and cleared up any confusion I had on selections. I was able to order everything I wanted at what I felt was a

Richard Barthels

6/4/21

Overall Rating

Rachel Wood was wonderful to work with. Friendly, professional, knowledgeable, no pressure. A great experience. She even sent us a box of Sees Candy after the sale!! I will go back there again.

Michael Nottoli

5/31/21

Overall Rating

We received excellent treatment and pricing at Elk Grove Ford and Rachel Wood

Pat Farrell

5/11/21

Overall Rating

Rachel contacted me immediately after getting the CarPro pass to ask what I was looking for and took over from there. She was in constant contact until finding what I was looking for. We had to drive an hour and half from home but it was well worth it.

Chris Williams

5/11/21

Overall Rating

Rachel was fantastic. Most seamless, hassle free car buying experience ever.

Jeffrey Lueck

5/8/21

Overall Rating

Wonderful experience and great customer service. Due to the odd things in the car market right now we were able to bring in our leased Escape early. We had some equity in it due to the used car market right now. Luckily they had an Edge we loved and

Angela Edwards

5/7/21

Overall Rating

I need more starts. Seriously. 5 is insufficient. 10 would be better. 15 seems reasonable. All the other reviews are not wrong. The process is amazing. Rachel made us feel special. She answered all my questions, went out of her way to find a very

Scott Miller

3/20/21

Overall Rating

Within 5 minutes of going on line and receiving the "priority pass", I received a call from Rachel Wood. I explained what I was looking for. She suggested a Ford Fusion. Upon arriving at the dealership she had one brought up front to test drive. I like

Gerald Hannay

3/4/21

Overall Rating

I like this dealership, bought my wife a Ford Explorer thru CarPro VIP Process in 2019 here, and I ordered a Mach-E GT from this dealership now. I had a great VIP process last time with Rachel and Johnnie. However, this time even thought I scheduled an

SCOTT SCHNAIDT

3/2/21

Overall Rating

This review is over one year old (2019). Somehow it got lost. Initially I talked with Cale. This dealership was the only one that had the vehicle w/Options we were looking for (2019 Edge ST), but it was physically located at the Elk Grove dealership they

Sheffy Fields

1/22/21

Overall Rating

I am a frequent listener to the Car Pro radio show. My 2003 Nissan Altima was getting worn out from my long commute and I have to credit the Car Pro radio program for helping me make a decision on buying a new vehicle. I have had good luck with previous

William Gibson

12/13/20

Overall Rating

We only called and spoke with Pam over the phone. We told her what we were looking for and that we found what we wanted at hilltop ford in Richmond CA. And what price could she offer for a comparable vehicle if they had one in stock. She called back with

Colleen Tipp

11/1/20

Overall Rating

Rachel, Austin, and Will did an outstanding job of listening to us concerning our needs for a vehicle and helped us discover what we really needed. They were very knowledgeable about the various years and trim lines for the Ford Escape and encouraged us

Lawrence Baltezore

10/23/20

Overall Rating

I ordered a 2021 Ford F-150 from Rachel. In just one Email she quoted the exact specs I listed and places the order all by email. I had purchased my 2016 from Elk Grove using the Car Pro reference and was pleased. All 5 stars for Rachel Wood.

Mike Wills

10/11/20

Overall Rating

Very pleasant buying experience !

robert bielski

8/21/20

Overall Rating

I had spoken with a salesman prior to my visit. He assured me that the vehicle would be held for me. He knew the day & time I was coming. When I arrived the salesman was not there & the car had been sold. Cole Wood & Elk Grove Ford went out

Fred Ellul

7/2/20

Overall Rating

Very energetic and enthusiastic while presenting many, many options.

Scott Merrill

6/4/20

Overall Rating

Rachel and her staff were so helpful and got everything worked out prior to my arrival. I drove past two different Ford dealers to go to her dealership.<br><br>Jan Zemola

michael zemola

6/3/20

Overall Rating

Can I give them 6 Stars? I have been gong to Elk Grove Ford for many years for servicing of my 2005 Escape. Over the years I had been in touch with Mike through their Internet Sales. He just kept e-mailing me as I told him when ready I was only going to

Arlene Singer

5/29/20

Overall Rating

While she didn't have what I was looking for in stock, she was very friendly & helpful.

Arthur Powers

5/29/20

Overall Rating

I have never been more pleased. Rachel contacted me immediately after filling out the carpro form and within a week she found exactly what I wanted. I had very specific whats and the color proved to be the most difficult. Once she found the truck, she

Kris Forster

5/27/20

Overall Rating

Outstanding an amazing service. After getting my Car Pro Show VIP pass Rachel Wood emailed me in less than 24 hours. Within 45 minutes of My first visit with Rachel they found a Ford F-150 in my price range and features. Within two days they retrieve the

Carlos Angulo

5/15/20

Overall Rating

Found a used Ford Transit 250 with reasonable mileage and at a good price. There was no pressure to buy, and Rachel even searched for other T250s that fit the options I wanted for comparison to the vehicle I was looking at on their lot.

Mike Hogan

5/10/20

Overall Rating

Very pleasant very professional. Mrs Wood went above and beyond! I will be glad to tell all of my friends

Don Boulet

5/3/20

Overall Rating

My son needed a new work truck so I contacted Rachel Wood at Elk Grove Ford to see what was available. She gave us a great price and was more than generous with his trade in sight unseen. The color of the truck he wanted was at another dealership 200

John Miner

5/1/20

Overall Rating

Like every other review of Elk Grove Ford, Rachel was great. First, I was about 150 miles away... second I had two trades... third I was credit challenged... fourth I have been in the car business for 20 years as a service manager, so of course I am hard

steve nordbye

4/12/20

Overall Rating

Once again, my wife and I received outstanding service at the dealership. No surprises here. This is the second vehicle we have obtained from this dealership and the fourth vehicle obtained from a CarPro dealer. We were treated to courteous, professional

Eribes de Flores Paulette

2/17/20

Overall Rating

Rachel was great. We had a bumpy start in that I made an appt and then waited for her for 20 mins before leaving. I texted her and she explained that no one told her I was there so I went back. From there things were great. She answered all of my

Sheryl Smith

1/18/20

Overall Rating

Mike was the first to respond to my Email out of 5. My wife asked me what I thought of the Ford Explorer and that she wanted one. So my search started I wanted a dealer certified so only checked Ford dealers. Mike had a 2018 platinum. Mike treated me

Tom Gomes

1/15/20

Overall Rating

On 12/30 a 10:30 PM I realized I only had one day to purchase a car for my business. I got my Priority Pass and asked to have someone to call me the next morning. My wife and I were in Monterrey, a four hour drive from Elk Grove. The next morning there

Ron Robbins

1/6/20

Overall Rating

There were no negative aspects to the transaction.

THOMAS WEISE

12/31/19

Overall Rating

I was debating which trim to get and couldn't make up my mind. Cale was very understanding and was very patient with me. He got me a ranger that I said I wanted. I ended up changing my mind at the last minute at finance and wanted a different trim. He

John Chao

12/29/19

Overall Rating

My second purchase at Elk Grove ford. I purchased a new Ford Escape 2016. On FRIDAY 13th it was totaled. Went through the process. I found a 2019 with incredible rebates etc. They also had a use 2016 like the one I totaled, But with all the incentives on

John Iacono

12/23/19

Overall Rating

I did not visit the dealership. However, I was in contact via the phone and email with Rachael Wood. She was very professional, respectful, and answered all of my questions. I did not purchase the truck due to the fact I am moving to Texas next month. In

Joe Ferreira

12/17/19

Overall Rating

Sadley, I did not purchase from Rachel and Elk Grove Ford. Bought from a local dealership and learned a valuable lesson. Spent quite a few hours leasing an Edge ST and walked out of there exhausted and with headaches. Very much the wrong decision. Rachel

Jerry Pettit

12/15/19

Overall Rating

So I haven't purchased as yet but am working with Rachel to get to a deal.

Tim Vice

12/12/19

Overall Rating

Rachel Wood contacted me right away and she was extremely helpful. However, I decided to purchase a different vehicle brand from a Car Pro dealer closer to my home. I highly recommend Elk Grove Ford!

David Gray

11/30/19

Overall Rating

Excellent experience with Rachel at Elk Grove Ford. Rachel was prompt, professional and courteous! I wanted a truck and she let me test drive it for the entire day. Her and I decided it wasn't the right fit. However, when I'm ready for the truck, I will

Mark Valentino

10/27/19

Overall Rating

Johnny was very helpful. Took me and my wife for a test drive. The Edge was very good but we decided to wait and see the 2020 Ford Escape before making a decision. The reviews we have seen on it look good. <br>Thanks CarPro for your help. Johnny

BILL ANDERSON

10/4/19

Overall Rating

I live in Reno, NV and was looking for a newer used Ford Escape. Although we were not able to put something together at the time, Rachel is awesome to work with. She was very attentive in answering my questions and getting back to me quickly.

Arthur Powers

9/20/19

Overall Rating

She called me and I shared that I am seeking a Certified Used Ford Explorer 2017 or newer for my wife soon. I shared that we plan to buy around Halloween. She said she would hold off slightly to look for one, but that she would in mid to late September

SCOTT SCHNAIDT

8/23/19

Overall Rating

My wife and daughter went to look at cars for my daughter. As they promise there was no pressure at all Looked at several cars, did a couple test drives and picked out a used Focus. They delivered the car to us the next day. We are over an hour drive

brent welburn

8/20/19

Overall Rating

I haven't visited the dealership yet regarding this inquiry. I've just been coordinating via email at this time. I have purchased from Elk Grove Ford in the past. Rachel and their sale team have been fantastic.

Robert Shannon

8/14/19

Overall Rating

So very different than all my experiences in car buying. I had been in contact with Rachel for several weeks until I was prepared to define what I wanted. She provided me window stickers of various trucks honing in on the features I wanted. At our first

William Nicholau

8/1/19

Overall Rating

Elk Grove Ford didn't have the 2019 Raptor I wanted, but before I left the dealership, Tony showed me a copy of a different Raptor window sticker and asked if that vehicle met my requirements. It did (a trade from another dealership). E.G. Ford delivered

Sewell Keeter

8/1/19

Overall Rating

Great help all the way around.<br>I will be back to Elk Grove Ford to purchase at least one truck in the next year.

Scott Merrill

7/15/19

Overall Rating

Five out of Five Stars! Can I give a Dealer Rating of 6 out of 5 Stars? With my CarPro VIP Priority Pass I contacted Rachel Wood about the specific 2019 F-150 I wanted. Within minutes, she called to say she located the pickup I was looking for and

Tom Keener

6/29/19

Overall Rating

I love Rachel Wood. She works hard to find what you are looking for.. She is awesome!!

Carolyn Holmes

6/23/19

Overall Rating

My second time to purchase a new Ford from this dealer using CarPro. My positive experience seven years ago, and Jerry's continuous positive feedback about Rachel Wood brought me back. I had an appointment with another CarPro dealer (Mazda of Elk Grove)

Scott Johnson

5/1/19

Overall Rating

Rachael went above and beyond to make an otherwise not so happy "lemon" exchange, happen! Was able to find a way to put my daughter into another car while still waiting for the refund from the first transaction. Completely recommend them.

JoAnn Bennett

4/17/19

Overall Rating

It was truly a pleasure working with Rachel. She listened to what we wanted in a truck. We were originally looking at Certified Pre owned but she was able to meet our needs with a new truck. She had 2018's that she needed to clear from her inventory and

Diane McCarty

4/8/19

Overall Rating

Red carpet all the way!

Ed Thomas

3/24/19

Overall Rating

Unfortunately, it was necessary to postpone my meeting with Rachel Ford. That being said, she was extremely gracious in contacting me and offering to do whatever to make it convenient for us to buy a vehicle from Elk Grove Ford. She is the greatest!

Jerry Heminger

3/6/19

Overall Rating

Having contacted seven dealerships, Rachel Wood was the utmost professional and pleasure to do business with. She is a phenomenal representative of the automobile industry.

Gary Wallace

3/5/19

Overall Rating

I haven't visited Elk Grove Ford yet because I haven't had time to visit due to my work schedule. I have had several conversations via email with Rachel Wood. I will present my VIP Priority Pass when I visit the dealership in the very near future. I will

Del Barbray

2/27/19

Overall Rating

In 2015 I went to the CarPro Honda Dealership & was treated like scum, like I had a disease, Next stop was Elk Grove Ford met with Cal and was treated like I was the most important person in the world. Per your suggestion purchased a Focus. Big

1/17/19