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Gilbert Thomas

Certified CarPro

Gilbert Thomas

CarPro Manager, Bayway Lincoln

4.1 / 5 Reviews

Delivery Available 346-489-4997

Gilbert has worked at Bayway Lincoln in Houston, TX for 14 years, and became a Certified CarPro Friend in April, 2023. His top priorities are customer satisfaction and product knowledge. Gilbert often represents the Bayway Lincoln at their sponsored and charitable events (Keels and Wheels, McDonald's Texas Invention Basketball Tournament, etc...).

Gilbert has worked at Bayway Lincoln in Houston, TX for 14 years, and became a Certified CarPro Friend in April, 2023. His top priorities are customer satisfaction and product knowledge. Gilbert often represents the Bayway Lincoln at their sponsored and charitable events (Keels and Wheels, McDonald's Texas Invention Basketball Tournament, etc...).
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Jamie Sausser

Jamie Sausser

CarPro Manager

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Hear From Our Customers

Average Rating
4.1

Based on 5 reviews

Communication4.2
Product Expertise4.2
Fair Pricing4.0
Keith Crews2/27/24
Repeat Customer
4.67 star rating
The low mileage 2016 was a great find, the dealership was a bit far but worth it, and would have been a 5 except for the "oh, by the ways". I still got a good deal, but tell me upfront that BayWay charges $2995 for dealer extras on all used cars. Or just increase the price to what it really is.
The low mileage 2016 was a great find, the dealership was a bit far but worth it, and would have been a 5 except for the "oh, by the ways". I still got a good deal, but tell me upfront that BayWay charges $2995 for dealer extras on all used cars. Or

2016 Navigator

Dwight Johnson6/13/23
Repeat Customer
1.00 star rating
Never heard from anyone
Never heard from anyone
Dana Parker2/26/24
Repeat Customer
5.00 star rating
Gilbert Thomas is a fantastic sales rep. He is very knowledgable and helpful. He knew everything about the trim levels, details about the car and helped me find a trim that worked best for my needs. I didn't decide to buy the car on Saturday but came back on Monday to make the purchase. Gilbert was delivering a car out of town so he had his collegue, Duane, meet me at the door and finalize the deal. Duane was also fantastic. He set up the Lincoln app on my phone for me and paired up my phone to the radio. He walked me through all the controls. On my way home, Gilbert called me to say thanks and ask if I had any questions. This is a fantastic dealership and I appreciate your recommendation.
Gilbert Thomas is a fantastic sales rep. He is very knowledgable and helpful. He knew everything about the trim levels, details about the car and helped me find a trim that worked best for my needs. I didn't decide to buy the car on Saturday but

2024 Lincoln Nautilus

Bert Shivers8/29/23
Repeat Customer
5.00 star rating
Gilbert and Frederic were outstanding. Wife and I were disappointed that the seats in the Nautilus (best we could afford) would not accommodate our neck, back and knee problems. Best dealership experience I have had since 2012.
Gilbert and Frederic were outstanding. Wife and I were disappointed that the seats in the Nautilus (best we could afford) would not accommodate our neck, back and knee problems. Best dealership experience I have had since 2012.
Gwen Bedell12/14/23
Repeat Customer
5.00 star rating
Very easy and straight forward.
Very easy and straight forward.

2023 Lincoln Nautilus

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