Rob Hay is an auto industry professional at East Dallas Volkswagen in Garland, TX. He became a Certified CarPro Friend in November, 2021.
Rob Hay is an auto industry professional at East Dallas Volkswagen in Garland, TX. He became a Certified CarPro Friend in November, 2021.
Meet Rob Hay's Team

John Moreno
Sales Manager

Lauren Covey
General Manager
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What to Expect
- Submit the form to confirm vehicle availability and contact your Certified CarPro.
- The Certified CarPro and their team will receive your info and contact you.
- Set an appointment with your Certified CarPro, then head to the dealership and enjoy a VIP car buying experience!
Hear From Our Customers
Average Rating
4.5
Based on 13 reviews
Communication4.0
Product Expertise4.0
Fair Pricing4.0
Bill Hollister5/27/25 2:14 PM EDT
Repeat Customer
5.00 star rating
The lowest price with no haggling and no behind the door consultations with manager.
The lowest price with no haggling and no behind the door consultations with manager.
j. Vidas2/15/23 9:50 PM EST
5 star rating
Marcel and Nick made my car-buying experience so much better than I expected. During the test drive and again when picking up the new car, everything was explained, especially the new technology. Customer service was outstanding.
Marcel and Nick made my car-buying experience so much better than I expected. During the test drive and again when picking up the new car, everything was explained, especially the new technology. Customer service was outstanding.
David Jones1/10/21 7:00 PM EST
5 star rating
Great buying experience
Great buying experience
Ashley Grant9/5/19 8:00 PM EDT
5 star rating
Excellent service. Got a great deal with my CarPro pass and was able to negotiate financing. If they end up making electric Beetles, I might buy a third one from them!
Excellent service. Got a great deal with my CarPro pass and was able to negotiate financing. If they end up making electric Beetles, I might buy a third one from them!
Congratulations on your new Beetle! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Rusty Wallis Volkswagen were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. <br>
curtis trujillo5/28/19 8:00 PM EDT
5 star rating
Jerret Watson was on vacation so I dealt with Rachel, who was very helpful. A good experience. I decided to sell my car and not replace it.
Jerret Watson was on vacation so I dealt with Rachel, who was very helpful. A good experience. I decided to sell my car and not replace it.
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Rusty Wallis Volkswagen with only the best there is to offer. It’s so nice to hear that Rachel helped to make your experience such a positive one
Rad Kessler7/10/24 3:32 PM EDT
Repeat Customer
1.00 star rating
Never heard from Rusty Wallis VW. I even reached out to CarPro for help connecting and the dealer did not respond to your request for follow up.
Never heard from Rusty Wallis VW. I even reached out to CarPro for help connecting and the dealer did not respond to your request for follow up.
Victoria Wright10/12/23 11:44 AM EDT
Repeat Customer
5.00 star rating
My experience was great. Communication was good and done via email. Everything was smooth.
My experience was great. Communication was good and done via email. Everything was smooth.
2020 Volkswagen Jetta
Quinn Barber10/5/20 8:00 PM EDT
5 star rating
Love it
Love it
Jim Henrickson4/4/20 8:00 PM EDT
5 star rating
An easy and honest buying experience.
An easy and honest buying experience.
Richard Hicks12/6/23 4:51 PM EST
Repeat Customer
5.00 star rating
The salesman I dealt with was upfront about what was available and what the cost to would be. The price I got was the best price for the model I wanted. Better than three other dealerships.
The salesman I dealt with was upfront about what was available and what the cost to would be. The price I got was the best price for the model I wanted. Better than three other dealerships.
Volkswagen Tiguan
Mark Naccarella4/15/21 8:00 PM EDT
2 star rating
The salesperson (Stoney) was good. He was knowledgeable and didn't use high pressure sales tactics. I didn't appreciate the unpublished add on fees of nearly $2K (CPO and other service fees that were in addition to tax, title and license fees), which should have been built into the published sales price.
The salesperson (Stoney) was good. He was knowledgeable and didn't use high pressure sales tactics. I didn't appreciate the unpublished add on fees of nearly $2K (CPO and other service fees that were in addition to tax, title and license
Kristy Stephens6/24/20 8:00 PM EDT
5 star rating
5 Stars! This place and these people are wonderful! I used the service department. At no point did I feel dumb about what they were telling me about my vehicle's needs. They got it all done and even graciously gave us a rental car to use in the mean time since we only have 1 car right now. I will be back and I will absolutely send anyone there that I can.
5 Stars! This place and these people are wonderful! I used the service department. At no point did I feel dumb about what they were telling me about my vehicle's needs. They got it all done and even graciously gave us a rental car to use in the
Kevin Doucet9/3/19 8:00 PM EDT
5 star rating
The entire process was easy, Alan called me within an hour of me e mailing him about a specific model. We went over what colors and options were in the SUVs that he had on the lot. I went to the dealership on Friday to test drive and make a decision, they even beat the interest rate of my Credit Union for a new car loan. Overall the process was quick and easy.
The entire process was easy, Alan called me within an hour of me e mailing him about a specific model. We went over what colors and options were in the SUVs that he had on the lot. I went to the dealership on Friday to test drive and make a
Thank you so much for sharing your experience with CarProUSA and Rusty Wallis Volkswagen. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. <br>
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