Robert Hinkle

I was referred to this dealership by a relative who is a CarPro member. I made a phone call to the dealership & asked for the General Mng. Just a few hours later I received a text from the salesman, Erik Bohdan. He answered my questions via text until I was ready to talk. With the one phone call I was convinced that this was a great dealership. Erik was kind, efficient & honest. He was not “pushy” as many salesman are. He simply answered my questions, followed through on my requests & BAM! I was sold within a few hours. On the day of the sale we were at the dealership for only 2 hours. The purchase experience was the best I’ve ever experienced. I left there with so much knowledge regarding the operation of the vehicle and the reassurance that I can text Erik anytime I have a question or problem. I will gladly do business with these folks in the future and will recommend them to others.

I have purchased 9 cars through different Car Pro dealers over the years and in each and every case the experience has been wonderful. Park Place is certainly no exception. Service and communication is always wonderful

Spoke to Mark and he was very helpful.

I had the VIP Pass sent and car purchased in less than 24 hours. Sales Advisor, Adam Grant and GM Matt McPherson were awesome and financing was a breeze with MB Financial with the help of Paul Clay!

Michael was very pleasant and helpful..provided info, etc I asked for...could not have been nicer!<br>I went w/a Genesis 90

(Before I start, the reason I did not present a VIP pass is that I had gone through the VIP contact point o my phone, and was driving to the dealership as I had made the contact. No printer in my vehicle.)<br>My wife and I bought an older used Suburban at Park Place Motorcars in Dallas this past weekend. Granted, a used Suburban buyer isn't the most sought-after demographic at most Mercedes and Porsche dealers, but Park Place is not like most dealers. Park Place Motorcars treated us like car buying royalty, as if we were there to pick out an S-Class 550 and a pair of Carreras for the weekend. Randy Massey called me within two minutes of emailing my contact request through the CarPro VIP page; from that first conversation to our last handshake, he was the consummate professional. He had the answers to our questions, he patiently worked with us on inspecting the vehicle, he handled all the paperwork at his desk, he got everything done in a short amount of time, and he's contacted me a couple times since to make sure everything was going well. Randy represented his dealership well. Along the way, General Manager Robert Morris came by to thank me for contacting him and doing business with Park Place. After they filled up the Suburban's gas tank (a mortgage payment by itself) as a final gesture of gracious service, my wife and I are the ones who owe Mr Massey and Mr Morris a sincere thank you and especially Jerry Reynolds for assembling this network of amazing people who do great work the right way. <br>Michael Russo, Waco

Thank you so much for sharing your experience with CarProUSA and Park Place Mercedes-Benz Dallas. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear you love your new Suburban. Robert and the team will be thrilled to hear your feedback!<br>

Erik Bohdan was Excellent. Friendly, timely, knew his product, responded to multiple questions. Can't recommend him high enough.

Aron Rosen was a pleasure to work with, even after multiple test drives and vehicle changes. No haggle Pricing and no surprises. This was my 7th CarPro purchase and I will be back!

Randy has been dealing with my family for years, but this time we just barely missed the target. He was always on top of things and the consummate Pro.

Sales experience was good. but way too much paperwork. The delivery process was too fast and hard to absorb. According to our sales rep, Blake Cooper, this will be an ongoing process though since the car is so complex.

Dealer and show room were definitely larger than the one in our hometown Waco. We liked the GLC that Eric showed us. We also were entitled to the USAA discount. I am still not sure of the advantages of the "VIP Priority Pass" and were extended a big "howdy" even before we showed the vaunted "Pass" .<br><br>My big disappointment was that the 0% 36 month financing was a bit of a "come on" and did not extend to the GLC series--being restricted to the lesser known GLA among others. Hopefully, MB will change its tune and extend this to GLC.

I appreciated his honesty. I live in Reno. I wanted to order a 2020 Mercedes-Benz and take delivery in NV. Randy stated it would be a challenge to order a car from him in Dallas and pick it up in Reno. He answered my questions and I used the info to get a similar deal from the Reno M-B dealer. It is on order and should arrive in October.

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Park Place Mercedes-Benz Dallas with only the best there is to offer. It’s so nice to hear that Randy helped to make your experience such a positive one. Enjoy your new Mercedes-Benz when it arrives in October!<br>

They made the leasing process easy and very clear. Marcel went the extra mile to find a vehicle with my specifications. Mr. Massey worked the fair price numbers. We did it all through texts, and I love my car and the process.

It has been a week and have never heard from Robert Morris. Very disappointed.

Jordan at Park Place Mercedes does a wonderful job.

Unable to price competitively against Lexus or Acura.

Great working with them pre-sales ...... once we drove out .... not quite as enthusiastic ......

Thank you so much for sharing your experience with CarProUSA and Park Place Mercedes-Benz Dallas. Your recommendation means a lot to us. We look forward to working with you again in the future.