---
title: WardsAuto 10 Best User Experience Winners
description: WardsAuto reveals its 10 Best UX List which includes the all-electric 2021 Ford Mustang Mach-e. Find a Certified CarPro.
---

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# [WardsAuto 10 Best User Experience Winners](https://www.carpro.com/blog/wardsauto-10-best-user-experience-winners)

 Written by [CarPro](https://www.carpro.com/blog/author/carpro) | Nov 10, 2021 5:45:22 PM

You can't think about vehicles these days without thinking about all their technology. Some of it more user-friendly than others.  That's where WardsAuto's 2021 [10 Best User Experiences (UX) ](https://www.wardsauto.com/2021-10-best-ux/cadillac-vw-2021-wards-10-best-ux-list-complete)list comes in. This year, Wards evaluated 33 vehicles to select the 10 Best vehicles when it comes to user-friendly technology.

### 10 Best UX List

To come up with the winners, six Wards judges assessed vehicles for the user-friendliness of technology onboard such as touchscreens, smartphone pairing, voice-control navigation, head-up displays and the effectiveness of driver-assistance technologies, including adaptive cruise control and blind spot monitoring. Wards says a key question judges ask is are controls and infotainment menus intuitive and easy to use, or are they a source of frustration that leave drivers and passengers overwhelmed and irritated.

“The vehicles evaluated for UX this year brought an abundance of surprise and delight features, such as easy-to-use infotainment systems, graphically brilliant screens, high-speed connectivity and a wide array of ADAS technology,” says Tom Murphy, Managing Editor of WardsAuto. 

Two premium SUVs, two compact cars, three battery-electric vehicles, a high-end pickup truck, a German luxury sedan and a minivan with throw pillows make up the 2021 Wards 10 Best UX list. Wards says it demonstrates that a great user experience must cross all vehicle segments.

Ford earns two spots on the UX list for the Ford F-150 and Mustang Mach-e. Both vehicles also made the [Wards 10 Best Engines & Propulsion Systems](https://www.wardsauto.com/2021-10-best-engines-propulsion-systems/wards-10-best-list-jolted-electrification) list. It's the first time an automaker has made each list twice.

“And for the first time ever, we had not one, but TWO triple crowns by the same automaker – Ford,” adds Murphy. “It’s great to see automakers covering all the bases: propulsion, interiors and the user experience.”

#### **2021 Wards 10 Best UX Winners (listed in alphabetical order):**

- [Cadillac Escalade](https://www.carpro.com/vehicle-reviews/2021-cadillac-escalade-premium-luxury-review)
- [Chrysler Pacifica](https://www.carpro.com/vehicle-reviews/2021-chrysler-pacifica-pinnacle-review)
- [Ford F-150](https://www.carpro.com/vehicle-reviews/2021-ford-f-150-platinum-supercrew-review)
- [Ford Mustang Mach-E](https://www.carpro.com/vehicle-reviews/2021-ford-mustang-mach-e-premium-review)
- Honda Civic
- [Hyundai Elantra](https://www.carpro.com/vehicle-reviews/2021-hyundai-elantra-sel-review)
- [Jeep Grand Cherokee L](https://www.carpro.com/vehicle-reviews/2021-jeep-grand-cherokee-l-summit-reserve-review)
- Mercedes-Benz S-Class
- Polestar 2
- [Volkswagen ID.4](https://www.carpro.com/vehicle-reviews/2021-vw-id.4-all-electric-suv)

WardsAuto judges evaluated and scored 33 vehicles over the summer, at the same time they were evaluated for [Wards 10 Best Interiors](https://www.wardsauto.com/2021-10-best-interiors/it-s-all-about-utility-wards-10-best-interiors-list). To be eligible for testing, vehicles must have all-new or significantly upgraded UX features.  

Five vehicles landed on both the Best UX and Best Interior lists this year: the Honda Civic, Jeep Grand Cherokee L and Mercedes-Benz S-Class, along with the Ford F-150 and Mustang Mach-E.

Winners will be honored on November 17 at Informa Tech Automotive Group’s Automotive Tech Week in Novi, Michigan.

[View full post](https://www.carpro.com/blog/wardsauto-10-best-user-experience-winners)

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